Hampton Inn NY-JFK Reviews

Considering the price, it’s really not a good choice. For that price I expect excellent service and quality. This seemed to be a cheap hotel with a massive price

The room was spacious and clean. It would be nice if the hotel provides the basic such as drinking water, toothbrush and toothpaste inside the rooms. The bathroom shower drainage is terrible in the room that I stayed. I checked out before the breakfast time so I cannot comment on that. Would I stay there again? Hmm, I think so, because the receptionist were very accommodating.

I have paid for my room online before check-in. However, I was charged again upon checkout.... and it was paying for a room that was not under my name!! Thank God I double checked. The staff checked and made a refund to my credit card without any expression or apology. It was so stressful to try to settle this while catching the shuttle bus. The driver looked friendly but I was taken aback when he shouted rudely at my aged mother who was hesitant at the door because the two front rows were all taken up and she has difficulty moving to the back row. A younger lady then offered her seat to my mom. When I had time to check my credit card bill later, I realized that the refunded amount was less than the amount wrongly charged to my card! I wrote to their guest relations but one and a half month later, I still have not received any reply from them. Although the shuttle service was prompt and room was clean and quiet, I probably will not stay there again.

Located very short distance from JFK airport. Hotel privides complimentary shuttle bus picks up and send off to JFK airport terminals. Upon arrival into JFK, i took Air train to Federal Circle and follow sign board to reach hotel shuttle bus picks up point. Driver Ivan is friendly and polite, transported us safely to and fro airport. Receptionist is friendly and quick in getting check in done within minutes. Room is clean and spacious. I had a very long flight arriving late evening into JFK and though hotel only provided basic needs, a comfortable bed and clean room with good hot water supply in shower was really what i needed most. Very simple morning breakfast served from 6am to 10am. Great coffee and orange juice, i had 2 slices of toast and a few pork sausages. Overall a very good experience and highly recommend for travelers who wish to stay near airport or for transit flight.

Nice staff, very clean and free breakfast! Free airport shuttle bus service was great!

Good location,! Only 7 minutes away from JFK airport, Breakfast, beds and pillows were good.

Great experience, will definitely use the hotel again when departing from the NYC.

Friendly staffs and great service, very clean rooms, highly recommended!

Very nice

Very nice hotel and nice staff

This hotel is very close to JFK, and one of the more comfortable options around. The rooms are clean with good amenities, and the staff is friendly and helpful. The hourly shuttle to and from the airport is very convenient.

Nice hotel and staff

Stay there for few hours only. They have shuttle bus to terminal, which is good.

The hotel was a good choice in an expensive market. The exterior of the hotel is undergoing renovation. The room we had was very clean and seemed partially updated. The bathroom was also clean but the finishings were marginal with wallpaper puckering and some poor finishing on the baseboard. The room was comfortable and the bed very comfortable. Breakfast was a quite good as the food was of higher quality than most hotels that include breakfast. Coffee was also very good, not coffee house quality, but above average for a hotel. Check-in was efficient and staff were exceptional. The direct connection to the Hilton next door provided access to a full restaurant for late dining. Given the options, I would rate this an excellent option near JFK.