Anonymous User
June 30, 2024
I checked in around 11pm, they gave me a room with an internal door connecting with the room next door, I felt very insecure as a solo female traveller, it's my first time in New York. I called the front desk, one of the night shift managers, and she told me it was full, there were no other rooms available for me to change. I shouldn't worry about it, she kept repeating herself like a dozen times. I said they didn't give me any heads up in advance, if I knew the room was like I wouldn't even bother to stay here, however it was late, I had no way to go, just have to stay with no choice. I couldn't sleep at all, wasnt comfortable to take a shower at night. only took a quick shower in morning, the facilities are old and overrated, they didn't even provide you any bottle water as the other hotels do. Very disappointed.