Sheraton New York Times Square Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in New York

Sheraton New York Times Square Hotel

811 7th Avenue, W 53rd St, Manhattan, New York, New York State 10019, United States
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hotel overview picture
Last booked 2 hrs ago
Highlights
Ideal location
Lots to do
Pets welcome
Amenities
Spa
Massage Room
Fitness Room
Private parking
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
All amenities
Property Description
Streamline your stay in the city at Sheraton New York Times Square Hotel. Our warm and inviting Midtown Manhattan hotel offers intuitively-designed guest rooms and suites, where perks like high-speed Wi-Fi, luxurious bedding and deluxe amenities await. Break a sweat in our 4,000-square-foot, state-of-the-art fitness center with Peloton bikes, or dine on delicious market-inspired cuisine at Hudson Market, our signature hotel restaurant. Sip on cocktails or Starbucks® coffee drinks at our sophisticated Library Bar and work productively in our on-site business center. Our hotel in Midtown Manhattan near Times Square offers complimentary Wi-Fi in all public spaces and 62,000 square feet of elegant event space in the heart of the city. When you're ready to explore, you'll find Times Square, Central Park, Radio City Music Hall and more top destinations just a short walk from our hotel. We look forward to welcoming you to The Big Apple at Sheraton New York Times Square Hotel.
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7.8/10
Good
Excellent location and beds!!
All 164 reviews
Surroundings
Metro: Seventh Avenue
(<100m)
Metro: 50th Street
(370m)
Airport: LaGuardia Airport
(15.0 km)
Airport: Teterboro Airport
(25.5 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Superior King Room
11

Superior King Room

1 King bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
TV
Phone amplifier
Room Details
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Traditional Double Room with Two Double Beds and Adapted Tub - Mobility and Hearing Accessible
4

Traditional Double Room with Two Double Beds and Adapted Tub - Mobility and Hearing Accessible

2 Double bed
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Room Details
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Premier Two Double Room
6

Premier Two Double Room

2 Double bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
TV
Phone amplifier
Room Details
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Traditional King Room Roll in Shower Mobility Accessible
6

Traditional King Room Roll in Shower Mobility Accessible

1 King bed
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
TV
Phone amplifier
Room Details
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Traditional Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing w/ Tub)
1

Traditional Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing w/ Tub)

1 King bed
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
TV
Phone amplifier
Room Details
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Traditional King Room Adapted Bathtub Mobility and Hearing Accessible
4

Traditional King Room Adapted Bathtub Mobility and Hearing Accessible

1 King bed
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
TV
Private toilet
Room Details
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Traditional Queen Room
9

Traditional Queen Room

1 Queen bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
TV
Phone amplifier
Room Details
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Traditional Double Room with Two Double Beds and Roll-in Shower - Mobility Accessible
4

Traditional Double Room with Two Double Beds and Roll-in Shower - Mobility Accessible

2 Double bed
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
TV
Phone amplifier
Room Details
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Executive Suite
5

Executive Suite

1 King bed and 1 Sofa bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
TV
Phone amplifier
Room Details
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Superior Two Double Room
9

Superior Two Double Room

2 Double bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
TV
Phone amplifier
Room Details
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Traditional King Room
11

Traditional King Room

1 King bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
TV
Phone amplifier
Room Details
Check Availability
Premier King Room
6

Premier King Room

1 King bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
TV
Phone amplifier
Room Details
Check Availability
Traditional Room, 1 Queen Bed, Accessible, Non Smoking (mobility & Hearing W/ Tub)
5

Traditional Room, 1 Queen Bed, Accessible, Non Smoking (mobility & Hearing W/ Tub)

1 Queen bed
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Room Details
Check Availability
Traditional Two Double  Room
8

Traditional Two Double Room

2 Double bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
TV
Phone amplifier
Room Details
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Guest Reviews

7.8/10
Good
164 reviews
Verified Reviews
  • Cleanliness8.3
  • Amenities7.6
  • Location8.1
  • Service7.1
Average for similar properties in New York
Most Mentioned
A‍n‍c‍h‍e‍n‍g
June 30, 2025
The toilet had leaks issue (the room in level 48). Called hotel to fix it but the first engineer was not able to find the issue. The second engineer was able to find the issue but we were leaving New York on the same day. The leak from the toilet is quite gross. Called hotel for help for the toilet leak issue but one of people took the call just ignore the request (he did not take an action but he said he will )
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 23, 2025
Bed is clean,location is awesome. But the attitude of the reception staff is sucks. They dont greet customer and dont even know how to smile. The lobby is very chaotic like flea market.
S‍.‍F‍L
October 10, 2024
Breakfast are expensive there, buffet for USD 47
A‍n‍d‍r‍e‍a
July 13, 2025
Excellent location and beds!!
W‍e‍i‍ ‍L‍i‍n
October 28, 2024
great location but service in NY also poor.
R‍u‍i
May 11, 2025
It is not too bad.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
January 28, 2024
Managed to arrive early and allowed early check-in at 1pm plus instead of 4pm. The caucasian woman stationed at the check-in counter was not the most friendly person. I passed her my credit card and was waiting for her to instruct me to sign for receipt. After a long pause, i realized i have to do something with the machine, and asked her where do i click for the machine. She did not respond kindly. I understand not every American has travelled widely and tends to provide poorer quality services as compared internationally. Hereby pointing this out, as a matter of fact, the hotel need to understand not every country use the same brand of credit card machine/POS as the Americans. The hotel staff should not expect foreign guests to know how the machine or hotel works. Also, there is no instruction on the machine ‘Please sign here’. The staff should at least provide a verbal instruction for signature on the machine. If the staff cannot be bothered with providing verbal instructions, please paste a visual aid on the machine at the minimum. Thankfully, the asian guy during check out was much friendlier and tried to start a conversation, but i was having a cold so i tried to minimise interaction. The interiors were old fashioned like in 90s. Fortunately, the room was clean and lit with multiple lamps around the room. As with most reviews, I was charged twice on my credit card on first day and last day each. Asking for a refund through my card service now as unauthorised charge was made on the last day and it wasn’t even on the receipt/expense report. I would gladly just pay for everything on my Day one, instead of going through such trouble. No receipt for deposit or cancellation, unlike other hotels i have been to. Service and amenities are average. No slippers available in the room. Locker for valuables provided. Own coffee machine provided in-room, but don’t set high expectations as it’s not Nespresso. There is no in-room dining menu for reference, even if i want to get. 30$USD destination fee per night is compulsory but exchangeable for 2hr bike rental in central park for two pax or food in the hotel. It feels like the hotel wants to charge you extra but don’t want to provide the service paid. I didn’t bother to purchase food from hotel as the reviews were average. Recommend to visit Los Tacos No. 1 & Broad Nosh Bagels a few blocks away for breakfast and lunch. The best point and only positive point is the hotel location. Just behind MoMA and near proximity landmarks such as Rockefeller Centre, and two streets away from 5th Avenue and Central Park. Only stayed here for convenience as a friend was also staying in the same hotel for business needs.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 18, 2023
Old hotel but in very nice location. Few mins walk to Times Square
W‍u‍b‍i‍r‍o‍n‍g‍g‍u‍a‍n‍g
December 14, 2023
The hotel had overcharged me $150. When I first checked in in the hotel, they changed $150 for upgrade. This is ok They also retained us $150 as deposit. The hotel advised us that the hotel wouldl issue us two free tickets for city tour. Also, the hotel advised us we would have $150 credit while shopping or eating in the hotel. When we checked out, we found the hotel did not gave the credit to us and took away our deposit. We had to spend 30 minutes to explain and to wait for the staff processing. Finally. The staff corrected the mistake and printed a new invoice to us. However, I found the hotel still kept changing that $150. I just returned from a international trip and am wondering how to communicate with you. Bad experience!

Services & Amenities

Fitness Room
Bar
Restaurant
Café
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Private (exclusively for guests) is available On-site parking, and Charge, US$75.00 (approx. NZD 124.16) Daily. Reservation not needed.
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Cleaning Services
Facilities for Children
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 2 years old and under
Extra cot: Free

Breakfast
StyleBuffet
AgeFee
Adult
Buffet:US$40.00 (approx. NZD 66.22) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the number of rooms you book. The charge is US$150.00 (approx. NZD 248.31) per room.
Deposit Payment MethodsThis property accepts credit cards

Pets
Pets are allowedAdditional charge
Types of pets allowed: dogs
Fee: US$100.00 (approx. NZD 165.54) per room per stay

Service Animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 21 years old

Paying at the Hotel

Property Description

  • Opened: 1991
  • Renovated: 2012
  • Number of Rooms: 1700
Streamline your stay in the city at Sheraton New York Times Square Hotel. Our warm and inviting Midtown Manhattan hotel offers intuitively-designed guest rooms and suites, where perks like high-speed Wi-Fi, luxurious bedding and deluxe amenities await. Break a sweat in our 4,000-square-foot, state-of-the-art fitness center with Peloton bikes, or dine on delicious market-inspired cuisine at Hudson Market, our signature hotel restaurant. Sip on cocktails or Starbucks® coffee drinks at our sophisticated Library Bar and work productively in our on-site business center. Our hotel in Midtown Manhattan near Times Square offers complimentary Wi-Fi in all public spaces and 62,000 square feet of elegant event space in the heart of the city. When you're ready to explore, you'll find Times Square, Central Park, Radio City Music Hall and more top destinations just a short walk from our hotel. We look forward to welcoming you to The Big Apple at Sheraton New York Times Square Hotel.

Frequently Asked Questions

What are the check-in and check-out times at Sheraton New York Times Square Hotel?

The check-in time at Sheraton New York Times Square Hotel is 16:00 and the check-out time is 12:00.

Are pets allowed at Sheraton New York Times Square Hotel?

Yes, Sheraton New York Times Square Hotel is a pet-friendly hotel, but it is best to call ahead to confirm.

How much does it cost to stay at Sheraton New York Times Square Hotel?

Prices at Sheraton New York Times Square Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Sheraton New York Times Square Hotel?

LaGuardia Airport is the closest airport to Sheraton New York Times Square Hotel, and it is about 30 mins from hotel by car (15.0 km).

What is the cancellation policy for Sheraton New York Times Square Hotel?

The cancellation policy for Sheraton New York Times Square Hotel varies depending on the type of room and booking conditions.

About This Property

Nearest AirportLaGuardia Airport
Distance to Airport15.76KM
Nearest Train StationGrand Central Terminal
Distance to Train Station1.59KM
Nearest Metro StationSeventh Avenue
Distance to Metro Station0.08KM
Average Price FromNZD775
Hotel Star Rating4