Holiday Inn Express New York City Chelsea, an IHG Hotel Guest Reviews
4/5
Very Good
109 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities4.0
Service3.9
Cleanliness4.0
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All reviews(109)
Positive reviews(9)
Reviews with photos/video(2)
Kabattis1
Standard Room
Stayed in Sep 2023
Couples
1 review
3.7/5
Posted on Oct 12, 2023
Nice location, you can walk in the heart of NYC and be at the hotel in a couple minutes. The breakfast really surprises me, I wasn’t expecting the amount of food and the selection we had. The room I got had a weird smell and the for really hard to open with the card. But everything else with es really good
Anonymous User
Standard King
Stayed in Jun 2024
Solo travelers
4 review
3.7/5
Posted on Jun 27, 2024
It's a shame that there is no refrigerator. The room was nicely renovated and clean. The whole building looked very old. Don't expect much from breakfast, but it was a good selection considering it was free.
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Guest User
Standard King
Stayed in Jun 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Jul 7, 2024
In the city center, transportation is convenient, small but very comfortable and clean, and the store staff are also very friendly. There is a breakfast buffet every morning. Will consider it next time.
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Yizhixiaobenzhua
Standard King
Stayed in Oct 2023
Business travelers
15 review
5.0/5
Outstanding
Posted on Oct 26, 2023
The breakfast was good and the location was good, so it was very convenient.
The decoration is old and the mattress is very comfortable. The water pressure is great and the bath is comfortable.
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ioiioi
Standard King
Stayed in Sep 2023
Business travelers
7 review
3.7/5
Posted on Oct 12, 2023
The location of the hotel is quite good. It is also very close to the subway station. It is on Manhattan Island, so the safety factor is very good. You can reach Times Square in a few minutes by subway. So no matter how late it is, you don’t have to worry too much when you go back. The interior decoration of the hotel is average, and the door lock has to be lifted up to open, which is quite anti-human. The room is not big, the sink is very small, and there is no place to put things. But the hotel's cleanliness is okay. Breakfast is a free buffet, so all guests staying here have it. Breakfast is quite rich. The overall stay was okay.
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Yuki✨xuxiaojing🍑
Standard Room
Stayed in Nov 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Nov 17, 2023
The location is good and traveling is very convenient.
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Guest User
Standard Room
Stayed in Jan 2023
Solo travelers
13 review
4.2/5
Very Good
Posted on Jan 22, 2023
The location is good, close to Penn Station, the train at 2:00 pm, I told the front desk to postpone the check-out, and the front desk extended the check-out to 1:30
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Huipchn
Standard King Room
Stayed in Nov 2023
Couples
3 review
3.0/5
Posted on Dec 1, 2023
Average breakfast, good location
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Guest User
Standard King Room
Stayed in Aug 2022
Family
2 review
5.0/5
Outstanding
Posted on Aug 14, 2022
Breakfast buffet style. The variety has changed slightly, the turkey patty tastes good, and the boiled water is always available. Shopping and eating are very convenient.