Hyatt Grand Central New York

A beautiful hotel with amazing service and amazing staff, housekeeping was great.

Hotel location was good, staff were friendly . We had issue of extra blanket , but later it was sorted . Overall good experience

Great location and stay. Need to have a microwave, we wasted a lot of money due to cold food.

Location: 5/5 The Hyatt Grand Central New York is perfectly situated in the heart of Manhattan, directly connected to Grand Central Terminal. This prime location makes it incredibly convenient for travelers, offering easy access to public transportation, iconic landmarks like Times Square, Bryant Park, and the Empire State Building, all within walking distance. Check-in & Service: 4/5 The check-in process is smooth, with friendly and professional staff ensuring a warm welcome. The front desk is efficient, but during peak hours, there may be a slight wait. The concierge is knowledgeable and helpful, providing excellent recommendations for dining and sightseeing. Rooms: 4/5 The rooms are spacious by New York City standards, modern, and well-maintained. Comfortable beds, large windows, and blackout curtains contribute to a restful stay. However, some guests may find the decor a bit dated compared to other luxury properties in the city. The bathrooms are clean, though on the smaller side, which is typical for NYC hotels. Amenities: 3.5/5 The hotel offers essential amenities like a fitness center, business center, and meeting spaces. However, there is no on-site restaurant or bar, which some travelers might miss. That said, the hotel’s proximity to Grand Central provides access to a variety of dining options. Cleanliness: 4.5/5 Housekeeping services are thorough and timely. The common areas, including the lobby and hallways, are kept clean and well-organized. Guests consistently report a high level of cleanliness in the rooms. Value for Money: 4/5 For its prime location and the comfort it provides, the Hyatt Grand Central offers good value for money. Rates can fluctuate significantly depending on the season, but the convenience of being so centrally located often justifies the price. Overall Verdict The Hyatt Grand Central New York is an excellent choice for travelers looking for comfort, convenience, and easy access to public transport. While it may not offer the ultra-luxury experience of higher-end properties, it provides a well-rounded, reliable stay in the heart of the city. Ideal for both business and leisure travelers, it’s a smart option for those who prioritize location. Pros: • Unbeatable location at Grand Central • Spacious, clean rooms with comfortable beds • Friendly and efficient service Cons: • No on-site restaurant or bar • Room decor could use a refresh

The location of the hotel is excellent. Many things are in walking distance and central station is right next door. However the hotel did not meet expectations, cleanliness was not up to standard, employees were not friendly or helpful , the room was disappointing.

Stayed here as a family of 5! Location fab- rooms modern and nice. Super easy check in/out- would definitely stay here again!