Guest User
April 26, 2024
The front desk made random deductions and was very cold. When we checked out, the front desk said we had consumed snacks from the mini bar, which cost $27.20. In fact, we didn't touch those things at all. I asked the front desk to go to the room with me to confirm, and he said that if we didn't touch them, I would cancel it for you and refund you the original amount two days later (we paid directly by credit card at the front desk). Today is two days, and there is still no movement. It's really too casual! I usually don't look at the details when I check out, but I just happened to look at it carefully that day and found it. Otherwise, I can't explain it clearly after leaving the hotel.
There is also a deposit of two hundred dollars. I don't know when it can be refunded? I hope you can track it.
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