Delta Hotels by Marriott New York Times Square Reviews

Disappointed, room key did not work at first had to go back to reception. En-suite sink had brown water took over an hour for maintenance to come ‘resolve’. en-suite barn door came off rail and I dropped on my foot when trying to fix it. The barn door had a poor quality mirror all wavy reflection hard to use. Wanted to treat my self to room service in pyjamas but they asked me to come down to reception to collect food even though I spent a small fortune. Room service food was so expensive! And I was told I had “included breakfast” until I went to the breakfast in the morning and they said no. Also a $250 incidental charge which I still have not seen returned. Also there was a fire alarm during one of the nights. Would not recommend or stay again.

The Hotel had a renovation ! Everything is fresh and comfortable . Area is close to Time square and Central Park ..

Great location of the hotel, 2 streets away from New York Times Square! Quite spacious and the bed was comfortable. They allowed baggage storage at the hotel, which is really convenient for us to walk around the city area after checking out and before leaving New York!

The room is big and clean ,consider good in the prime location and easy access to public transport

Good location near to Time Square and bus subway station at central area, but the coffee machine is not working inside room and the deposit is more than room fee…

Great location but the room is very dark and the washroom is tiny. One of the front desk staff was rude.

Very noisy inside and out. AC was very loud and the vent was located right next to my bed. Bathroom door was so inconvenient, doesn’t close all the way and was very hard to open and close. All of us didn’t sleep well. Very uncomfortable

The hotel provided service that is way better than my previous experience in other hotels in Manhattan. Everyone at the front desk was very helpful whenever there was a need for assistance. They are excellent employees to keep by the hotel management. My only issue is that the room cleaners do not understand English language to be able to address concerns.

The location was perfect for travelling back to the airport with ease near the main rail station. The bed was huge and comfortable, everything was clean. There was no bath which would have been nice but not essential. Wi-Fi was very fast. Staff were helpful and friendly.

Receptionist are polite and good service

The room was very clean and comfortable. The place was conveniently close to both penn station and grand central. The area around was pretty clean and close to lots of attractions. The street food and restaurants around are pretty good. The price is not bad for a business traveler or a couple spending a weekend in NYC

Good location clean room. Suggest hotel to provide drinking water bottles in room

Everything was great except staff members weren't friendly especially nighttime duty staff. No professional on their job.

Great place, exceeded my expectations. Clean rooms, bigger than a lot of better name hotels in the city. Friendly staff.