Hotels near Grand Central Terminal, New York

Great location. But the service standards absolutely disappointed. In room telephone was not working and despite repeated complaints it was not repaired through my stay of 4 nights. So basically we had to go down all the way to reception every time we wanted something at the room. From toiletries to food to water. Even the front desk as well as the duty manager simply expressed inability to do anything about it Initially even some of the lights in the room were not working. Clearly one of the worst stays of my life at a big brand hotel All in all a big disappointment

My fiancé and I stayed here for three nights and would definitely come back again. The location is super convenient, being in midtown and only a couple blocks from Grand Central Station, but also feels somehow cozy, being on a slightly less busy street. The front desk staff were super helpful, friendly and professional, when whilst dealing other many other guests. And when we had a request, they resolved it quickly and easily. Checking out was a breeze, too. Our queen room was compact (as expected), and very comfortable. We found it to be tidy, clean and perfect for what we needed. The modern industrial look suited our preferences. And the bed was great, allowing us both to sleep well. Extra aesthetic touches around the hotel lobby/bar, where people are free to hangout/work, and the breathtaking view from the roof just added extra value to our overall experience.

Price was very reasonable for this area, everything was clean and tidy, however they didn’t even come with free bottle of water, toothbrush and etc. Also the attitude of some staffs were not that polite, but some staffs were very nice.

The front desk staff were helpful and friendly, greeting us and acknowledging us each time we left and returned to the hotel. There were always staff members opening and holding open doors for us, everyone smiling. Though the room was rather small, the space was maximized very thoughtfully and efficiently. Bathroom was really nice.

Yes, the rooms are small, but it’s New York, and other then that - everything was perfect!!!! It’s all you need cause your outside all day and just coming for a shower and good place to sleep. This hotel provide you with a quiet place, but minutes away from all the mess :) 5 minutes to Bryant Park 10 minutes to Times Square 5 minutes to the amazing Summit 15 minutes to Central Park Great cafes and restaurants all over Special thanks to Gregory, you are too kind.

Upon entering the lobby of the Draper Hotel you're greeted by the most helpful front desk staff. The rooms are comfortable and NYC size (small as most are). We had an excellent view the of Empire State Building. There weren't any issues with noise as the windows are double pane. I'd stay at the Draper Hotel again. It's near many food options and very pedestrian friendly area.

It was pretty easy to book, find, and to get into the hotel. The front desk person has the room keys ready, so we got to the room in a few seconds. It was clean and quite even the room was located next to the elevator. Me and my friends have relaxed time there.

This was booked through a travel agent when we said, nothing fancy just travel lodge type, for sleeping only really. It was for me and my daughter, 60 and 40, twin room requested. It looked ok on website so we were happy. Oh dear, when we got there we were told, you have our deluxe double, i told the receptionist we had requested a twin, he said non were available, so we thought a double like a travel lodge/premier it would be fine. The room was the size of your little bedroom in a house, the bed was long ways on running against the wall, after a conversation with the receptionist, a twin room miraculously appeared at a price of a further 200 dollars!! Over a barrel we agreed, what choice did we have! Once in new room, which was nice and had rooftop balcony, we decided to shower and change before eating, the shower was via the toilet in the room, i got in and then my daughter shouted mum, don't turn round! the shower, which was lovely and hot, was exposed to the whole room through a full length window! No modesty at all. The room service and cleanliness was great and i am sure for a certain type of guest these rooms are good value and do the job. I have attached the welcome poster on the back of the door, we have laughed since. Also don't eat at the joint next door, it too expensive and not good value, walk to the end of the street onto 2nd ave and you ll find lovely eatery's and service. Also don't use their return to airport service, they use a luxury limousine service which is double the yellow taxi!

The daily amenity fee is 39.9 US dollars including tax, which must be paid. Drinks and food can be consumed in the minibar for no more than 25 US dollars. The problem is that a 750ml bottle of Evian is 16 US dollars, so I only saw this fee in this American hotel, which is very bad! The phone service was extremely slow to respond, not at all Intercontinental service standards. There are also random deductions from the credit card deposit, and one extra person's breakfast fee. I only said to apologize when I went to find it in person, and said that it would take 5 working days to return the same way. So this InterContinental is not recommended at all in New York! !

The hotel is in a great location, very close to the central railway station. There are many supermarkets and restaurants nearby, and the United Nations headquarters is within walking distance. If it is a business trip or travel, the price is relatively high.