New Taipei City Xinzhuang District Hotels

Great stay. Very new. Helpful staff. Free parking. Felt like it was better than Grand Hyatt at a better price point. We ended up liking it so much we stayed there for 2wks! Perfect location too, next to very large mall with lots of food and indoor playground for kid.

I would say the hotel is not bad. however, it is not really convenient for foreign travellers at the given location which is quite a bit distance from the city. the facilities are quite complete with rooms of improvement. if you are attending an event around the hotel area, go for this hotel.

I used it for the first time in 3 years. Stayed for 4 days in a row. The soundproofing of the room is bad, and you should prepare earplugs. This is a negative point because the drainage sound of other rooms is annoying. The hotel service is as good as ever. The parking lot is underground and the convenience store is next door. It is next to Shinzhuang Costco. There are many users and breakfast is substantial.

The garage is very convenient and has direct access to the room, and the bed set is also very good for sleeping. The counter staff also dealt with problems promptly and in place. Coupled with the convenient transportation, it is indeed a great choice for guests traveling by car.

Attentive service, comfortable environment, breakfast, and convenient transportation Good place to rest Just outside is the MRT station and the bus station. The only drawback is that the bathroom light sometimes cuts out.

Comfortable, hygienic, quiet, with good facilities

The space is very large, the k song room is good, but the business room has no parking space, it has to be added.

The location was excellent and plenty of food and malls nearby within walking distance. Hotel looks very new and modern so in this area, the hotel was excellent. However, a few issues cropped up. 1. I had arrival earlier in the morning (7am+) due to an early flight. I am a frequent traveller for the last 20 years and have never encounter a hotel that doesn't allow me to check-in 1st. I can understand I was early and thus would not be able to be given a room card so early. But I was told specifically by the concierge that I cannot go to the front desk and do the check-in procedure 1st. As in the morning, they only allowed for check out procedure. This really blew my mind. Why would a hotel expect everyone to only check in at 2.30pm if it could reduce the check in crowd? I was happy to understand that I could only get my room after 2.30pm. But not allowing me to do check in procedure 1st is just weird. 2. The room given to me was a smaller room than all other rooms on the floor of 19. First room on the right from the lifts. Not like the one I had booked with the pictures. There was no power socket anywhere near the bed. Neither left or right of the bed. First time ever! Charging my phone meant running my own power extension to outside the toilet door. Very unfriendly for business travelers as there was no proper desk with power socket. Power socket was also not universal, so do bring your converters. I come to Taiwan very often but was quite disappointed with the above. Other than the above, my stay was great.

First time staying in Banqiao area and was wowed by the convenience of the hotel location during my stay. The staff was very observant and helpful in giving me a paper bag ‘coz my hands were full during check-in. Also wanna thank the helpful staff for the support when my sister left her luggage with the taxi even after we had checked out. 👍🏻👍🏻👍🏻👍🏻👍🏻

This hotel is undoubtedly a true paradise. From the moment you step into the lobby, you'll be blown away by the beauty and luxury of this place. Every corner exudes the utmost refinement and detail, from the comfortable rooms to the gorgeous restaurants, and every detail is truly impressive. The hotel staff are also very warm and professional, always making you feel the warmth of home. This hotel is definitely a perfect vacation destination, allowing you to relax and unwind in a luxurious and comfortable environment, and enjoy an unforgettable holiday.