Volando Urai Spring Spa & Resort
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1 night
1 room, 2 adults, 0 children
All properties in New Taipei City
Volando Urai Spring Spa & Resort
No.4 of Scenic Hotels in Taiwan
176 Section 5 of Xinwu Road (Xinwu Lu Wu Duan), Wulai District, New Taipei City, Taiwan 23341, China
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Amenities
Sunbathing Area
Hot Spring
Sauna
Spa
Massage Room
ParkingFree
Priority airport pick-up
24-Hour Front Desk
All amenities
Property Description
Overlooking a river, the Volando Urai Spring Spa & Resort (Xinbei Fulanduo Wulai Dujia Jiudian) is located in the mountains near New Taipei City. Nearby scenic attractions include Wulai Waterfalls and Lion's Head Mountain.
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9.2/10
Perfect view and service!
All 46 reviews
Surroundings
Metro: Xindian
(14.9 km)
Airport: Taipei Songshan Airport
(31.5 km)
Airport: Taiwan Taoyuan International Airport
(63.5 km)
Train: Wanhua Station
(26.5 km)
Train: Songshan Station
(31.6 km)
Landmarks: Volando Urai Spring Spa
(<100m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

9
Rooftop Suite
1 Queen bed
59.4m² | Floor: 8
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

1
Rooftop Twin Suite
2 Single bed
53m² | Floor: 8
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

Lake Suite
1 Queen bed
90m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

1
【Stream View】Grand View Twin Room
2 Single bed
46.2m² | Floor: 2-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

7
Grand View Room
1 Queen bed
46.2m² | Floor: 2-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

4
【Mountain View】Deluxe Double Room
2 Single bed
53m² | Floor: 5-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
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Guest Reviews
9.2/10
Great
46 reviews

- Cleanliness9.4
- Amenities9.0
- Location9.2
- Service9.3
Average for similar properties in New Taipei City

AI Summary
Exceptional service, personalized attention, and high-quality food. Spacious, tranquil rooms with beautiful views. Exceptional location near attractions. Well-maintained common areas, private parking, and quality breakfast.

Guest User
April 15, 2025
Excellent services , food, spa. Everything you can ask for in service was provided with a smile. Breakfast and dinner were excellent and spa with hot springs were comforting. Don’t let some parts of the exterior building make you feel discomforting. The high humidity coupled with rain ages building prematurely.
This is an excellent choice if you want luxury, high quality food and a comfortable stay.

CLHChan
August 21, 2024
A very enjoyable experience. Weather has not been good but it has not affected our holidays at all. The tranquility and peacefulness of the hotel and nearby areas were impeccable. The selection of reading materials in every corner of the hotel was impressive. I had my breakfast in the quiet cafe and the random choice of the book redeveloped my interests in reading. Food and service in the chinese restaurant were of high standards. Relaxing in the onsens were most soothing. Will be back again.

BriC
December 30, 2023
Service: Top service! Staff were very friendly and the concierge spoke fluent English.
Location: Relaxing! There’s a cute food street within 10 min walking distance from the hotel. Enjoy the beautiful teal water too!
Amenities: Loved our hotel room - corner room with a view of the bridge! The hot spring area was not too crowded and enjoyable!

Bonita W
June 2, 2023
Perfect view and service!

Joan177
January 20, 2025
I originally thought that there would be free spa massage experience twice in one room. After asking, the spa service staff (short hair) said with an embarrassed face that no, I was also very embarrassed... I hope the service staff will not let customers feel this way next time , this part was a big letdown.
Everything else was good, and the room was well stocked, but at this price, the number of drinks in the mini bar should be based on the number of adults in the room.
The outdoor slippers in the room can be taken away as gifts. I was shocked when I found a centipede in the hot spring pool. I made a fuss and told my husband. My husband said that it was inevitable in a hotel on the mountain, so he asked me not to be a guest, ha! During this period, the room service staff also gave my daughter a bear doll, which was so cute!
The appetizers and main meals were delicious, but the desserts were not.
The orange juice for breakfast was freshly made. Because we were traveling with a five-year-old child (the Western restaurant can only be entered by those over 8 years old), the hotel helped us move the meal to the room to enjoy, and also moved the dining table into the room, so we would not eat too much on the coffee table. Embarrassing, the service is very attentive!
There are separate public baths for men and women, and you have to walk some distance to the basement.
The spring pool is clean and coarse salt is provided in the shower area for exfoliation. There is a peculiar smell in the steam room. The oven uses far infrared rays which is very good!
The open-air hot spring is really completely open-air, not semi-open-air. When you bathe, you feel like a monkey bathing in a hot spring. Hahaha, it is a very enjoyable and novel experience. There is a house across from the women's hot spring open-air hot spring. I saw a person tidying up the vegetable garden opposite, and I was worried that the other person would look over with a telescope. According to my husband, the open-air hot springs at Men's Hot Spring are mountains and rivers as far as the eye can see, with no homes.
That’s probably it! Overall, the housing experience is satisfactory, but there are also many shortcomings.
Original TextTranslation provided by Google

UDAKI
January 3, 2025
The hotel is located a little away from the old street, about 10 minutes away, so you can have a quiet rest all night. The hotel as a whole is very artistic. The lobby, corridors, and rooms are well designed and very comfortable, although there is a little lack of light. It is full of tranquility that allows the body and mind to rest.
The room includes 1 hotel room and 2 meals. The quality of breakfast and dinner is very high. Because I can’t eat seafood, the hotel has made special arrangements to satisfy my vision, smell and appetite.
The hotel's SPA is also very good, the price is cheap and the service is excellent. The architectural style and design are very comfortable.
Original TextTranslation provided by Google

Guest User
May 8, 2025
This is not the first time I have come to Wulai to soak in hot springs. No matter how many times I go, I still like the environment here. So choose to stay in Volando! I didn't expect that as soon as I entered the hotel, I was attracted by their thoughtful service.
If you don't mind the price, it's worth staying again
Original TextTranslation provided by Google

Ryota_H
March 19, 2025
The room is very nice, the service is also very good, and the booking also includes dinner and breakfast
There are also midnight snacks. It is a very comfortable place to stay. You can consider this place when you are on vacation. The quality is very good.
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Sunbathing Area
Hot Spring
Sauna
Spa
Massage Room
Parking
Free
Priority airport pick-up
Additional charge
24-Hour Front Desk
Luggage Storage
Free
Restaurant
Café
Priority airport drop-off
Additional charge
Taxi booking service
Station Pick-Up Service
Additional charge
Meeting Room
Wake-Up Call
Wi-Fi in Public Areas
Free

Hot Spring

Restaurant

Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Parking
Free
Valet Parking
Transportation
Taxi booking service
Station Pick-Up Service
Additional charge
Station Drop-Off Service
Additional charge
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Front desk services
24-Hour Front Desk
Wake-Up Call
Porter/Bellhop
Luggage Storage
Free
Food & drink
Café
Health & wellness
Spa
Massage Room
Sauna
Sunbathing Area
Hot Spring
Public areas
No Smoking in Public Areas
Elevator
Business services
Meeting Room
Fax/Copying Service
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children 8 year old and over are permitted to stay in some room types at this hotel
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
StyleSet menu
Age | Fee |
---|---|
Adult | Set menu:TWD 500 (approx. OMR 6.300) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 20 years old
Paying at the hotel
Certification Details
Business entity name & ID no.: 馥蘭朵酒店股份有限公司烏來營業所/26578317
Property Description
- Opened: 2010
- Renovated: 2015
- Number of Rooms: 22
Phone:+886-2-26616555
Email:lob_urai@volandoresort.com.tw
Overlooking a river, the Volando Urai Spring Spa & Resort (Xinbei Fulanduo Wulai Dujia Jiudian) is located in the mountains near New Taipei City. Nearby scenic attractions include Wulai Waterfalls and Lion's Head Mountain.
Diners can enjoy both Western and Chinese cuisine at two on-site restaurants.
Business travelers will find several meetings rooms at their disposal to host conferences and events.
Free Wi-Fi access is available throughout the property.
Guests can recharge with aroma-therapy spa treatments and massages or simply relax in the comfort of their own private in-room spa tubs.
Diners can enjoy both Western and Chinese cuisine at two on-site restaurants.
Business travelers will find several meetings rooms at their disposal to host conferences and events.
Free Wi-Fi access is available throughout the property.
Guests can recharge with aroma-therapy spa treatments and massages or simply relax in the comfort of their own private in-room spa tubs.
Frequently Asked Questions
What are the check-in and check-out times at Volando Urai Spring Spa & Resort?
The check-in time at Volando Urai Spring Spa & Resort is 15:00 and the check-out time is 12:00.What are the check-in and check-out times at Volando Urai Spring Spa & Resort?
Are pets allowed at Volando Urai Spring Spa & Resort?
Unfortunately, pets are not allowed at Volando Urai Spring Spa & Resort.Are pets allowed at Volando Urai Spring Spa & Resort?
How much does it cost to stay at Volando Urai Spring Spa & Resort?
Prices at Volando Urai Spring Spa & Resort are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Volando Urai Spring Spa & Resort?
Which airport is closest to Volando Urai Spring Spa & Resort?
Taipei Songshan Airport is the closest airport to Volando Urai Spring Spa & Resort, and it is about 51 mins from hotel by car (31.5 km).Which airport is closest to Volando Urai Spring Spa & Resort?
What is the cancellation policy for Volando Urai Spring Spa & Resort?
The cancellation policy for Volando Urai Spring Spa & Resort varies depending on the type of room and booking conditions.What is the cancellation policy for Volando Urai Spring Spa & Resort?
About This Property
Nearest Airport | Taipei Songshan Airport |
---|---|
Distance to Airport | 31.6KM |
Nearest Train Station | Wanhua Station |
Distance to Train Station | 26.49KM |
Nearest Metro Station | Xindian |
Distance to Metro Station | 14.87KM |
Average Price From | OMR307 |
Hotel Star Rating | 4 |