New Taipei Hot Spring Hotel

I booked a family room on this website in advance, but later on, we had a child. The hotel receptionist said that they couldn't accommodate so many people. I followed her rules and booked a double room for an extra child under 12 years old and paid an extra 550 yuan. However, I saw in the DM at the receptionist that it clearly stated that breakfast was on sale for 150 yuan, yet the receptionist said that no one only bought breakfast! One more child costs 550, and this 550 actually does not include any amenities or extra quilts, only breakfast (the buffet breakfast does not have many options, and after drinking a glass of chocolate milk, you cannot leave). After checking in, I found that there were a lot of what looked like pebbles flowing out of the bathtub faucet in the family room. I flushed it out and turned it on for a while, but after repeating this 3 or 4 times, there were still a lot of pebbles. The hotel staff said it was calcium bicarbonate in the water pipes, and said that if you mind, don't take a bath! But we came here just to soak in the hot springs! Later, the hotel receptionist said they could help us change rooms. As a result, we were changed from a family room to a double room. The room became smaller and had fewer large windows. The most important thing is that they did not refund the price difference! Just because the front desk said when I checked in that I booked it on the booking website and had already paid, the family room cannot be refunded! ! ! This is not the first time we have stayed in this hotel. Our previous experiences were very pleasant and our children never forgot them. We must stay in this hotel every time we come to Taipei, but we will not choose this hotel again after this time!

As soon as I walked in, I walked around in a circle. Seriously, this is the worst hotel I have ever stayed in! ! ! There are hairs everywhere...on the floor, on the quilt, in the bathtub...the quilt still feels a little wet, maybe the moisture is too heavy...? Then after the child took a bath, water seeped out of the floor at the entrance of the bathroom... The service staff said just don't splash the water on the wall. A room like this costs 6,000 yuan a night, and the experience turned out to be very poor... The most exaggerated thing is that there are glass shards from nowhere where the cup is placed. What if it was accidentally cut? Enough nonsense! ! ! !

Ordinary hotel Fairly clean