Trevor J
January 13, 2024
The last time we stayed here, despite some issues, we were able to make our stay work. True to my word, the next time we were in New Orleans, this is where we stayed. This time, however, we couldn't get out quickly enough. What was originally a 4-star review is now, sadly, a 1. Drug needles, bugs in the bed, a shower that didn't work, roaches on the floor, mice, obvious signs of forced entry (broken door frame and door knob). We really, really wanted to enjoy our stay without any fuss or complications so we tried to make the best of our first night there. When I awoke the next morning to my car, which was parked outside, and discovered someone has stolen my catalytic converter we decided there was nothing the hotel could do to make us want to stay, for the feeling of insecurity and the unsanitary and potentially hazardous conditions, and we cut our trip short. At no point was gated parking mentioned to us as a parking option. We were told quite plainly that we could park anywhere along the street. I only found out about secured parking after reading other reviews. Had we known gated parking was an option, I would have opted for it, my car would not have been vandalized, I would not have to replace an $1835 part, and I would not have been forced to cut my trip short. Because I booked through *******, they acted as an intermediary as I requested a refund for the unused night. The hotel would not issue a refund despite the photographic and video evidence. Bottom line? Do yourself a favor and stay far, far away from this place.