St Charles Coach House, Ascend Hotel Collection

I simply must commend the management on their groundbreaking, complimentary wellness program. I am speaking, of course, about the 7:00 AM sharp, full-sensory wake-up call delivered by what I can only assume is a highly skilled and dedicated construction crew next door. There is no gentle, progressive increase in volume here; oh no. This is a symphony of pile drivers and steel beam placement, a percussive masterpiece that begins precisely as the clock strikes seven. It's an involuntary alarm clock of the highest caliber, rendering the old-fashioned method of calling reception completely obsolete. Why rely on technology when you can be roused by the very vibrations of progress? Frankly, I see this as a profound commitment to guest health. It is far too easy on vacation to let one’s circadian rhythm fall into disarray, leading to lethargy and jet lag. This establishment has solved that problem. The daily, unmissable construction ensures you are up with the sun, ready to seize the day, your internal clock perfectly recalibrated. It’s a health feature I didn't even know I was paying for! And I must applaud the architectural decision to forgo any modern sound-dampening like double or triple glazed windows. This was a deliberate and brilliant choice. To muffle the sound would be to hide a vital truth: every home, every hotel, every structure was built at some point in time. This daily reminder of the raw, noisy, and essential act of construction is a humbling experience. It grounds you. It reminds you that comfort is built upon a foundation of sheer, unadulterated noise. The best part? The element of surprise. I truly appreciate not being told about this in advance. It would have ruined the magic! Discovering this immersive amenity on my own felt like finding a secret, albeit very loud, feature. And from the looks of the multi-story framework going up next door, this is an early-stage project. That means this exclusive, rejuvenating experience will be available for many, many months to come. Future guests have so much to look forward to! So thank you. Thank you for the sleep-shattering, rhythm-resetting, philosophically profound experience. I haven't felt this awake and aware of the building process since, well, ever. An absolute must for anyone who hates sleeping in and loves a good, honest reminder about the origins of a high-rise.

Always a pleasure staying at this hotel. Location and parking space is always great. Staff is always giving a welcome greeting. Rooms are spacious and very clean. Hotel is clean and always smelling fresh

Checked in at 7 pm - no one at the counter. Security guard got me checked in. At midnight other guest came into my room waking me up from sleeping. Checked out 6 am Will not stay here again

Stayed here based on a glowing recommendation from friends. The good: the staff was very nice and attentive. The location was great for us since it’s literally in front of the streetcar. The rooms are very spacious, the water pressure in the shower was good. A mini fridge is provided and they offer convenient luggage storage which was greatly appreciated. Also, I noticed the hallways were very wide which is great for ADA accessibility. Small annoyances but not dealbreakers: The bathroom could use a few small repairs like the plastic door slide bumper was falling off and creating an irritating sound when you open and close the shower door. There was a fan/vent but unclear if it worked (no switch) and it was kind of rusty and dusty. The door hinges were rusty as a result of no fan. The towels were fine but the largest ones didn’t cover my whole body (personal preference). Right after we checked in, I noticed the hand soap dispenser was empty. I notified the staff and they immediately brought a full one. Grateful for an AC unit but it was either super freezing or just warm (again, personal problem). Our TV was dim and had a bright spot in the middle we thought was a glare, but it was the screen. The remote had basic function but no way to adjust settings. I understand that visitors do not come to NOLA to watch tv in their hotel room so this again is not a dealbreaker. These were all too small to bother the staff with or issues that would be out of their control.

Staff was very nice and helpful. The room was spacious and bed was comfortable. They have parking on site which is great in this area. Would stay again.

The staff was great, however the room had a distinct smell of mildew/mold that got worse with each day. I honestly dont believe I would stay there again.

Spotless room Staff was very nice and made it a pleasant stay Very close to parade route Would love to stay again