New Norfolk Junction Motel

We were recommended this quaint motel by a business owner in town, and were very pleased with the unit. It is aged, and whilst not to everyone's taste, the decor was "different". 1950's style, but immaculately clean and well prepared. An extremely comfortable bed, which enabled a great rest.

If there had been an electric blanket, this would have been a glowing review. There wasn’t: I shivered all night as the aircon laboured unsuccessfully (and noisily…) to overcome the minus point 8 outside. The room is small but well equipped. The shower is great. An unfortunate choice of lightbulb meant the room was darker than I like. When you first see it, this motel is a riot of colour: antiques and old wares arranged to stimulate your eyes: worth a visit just to see it!

Where do I even start? Well, imagine walking through a small garden and all you can smell is dog poo as you enter the reception area only to find one of the staff swearing and cursing at the top of there voice to which they don’t apologise for. That was my first impression and it was all downhill from there. Room was tiny and cluttered with a god awful smell which we later realised was a sewage smell. When I booked I read that the rooms had been recently renovated which was not the case. The exhaust fan in the shower was being held up by tape and our door could be pulled open even though it was locked. Tiny little double bed to sleep in. Thank goodness we were only here for one night! There is no way on this planet I would ever stay here again!

Tim & Benny are terrific hosts at this magical motel. Their eclectic collections are displayed to great enjoyment right throughout the site. From the moment you arrive your stay is an wonderful experience. It is not just the physical setting, clean, comfortable rooms and beautiful garden, it is Tim and Benny themselves. Nothing is too much trouble. They are charming while being professional and efficient. If possible have dinner at the Junction, Tim is a renowned chef and you will delight in his skills. My being vegetarian was not seen as a problem at all, and the dish made especially for me was fresh, healthy and delicious. My 15 companions were all impressed by the meal, ambiance and service. If possible take time to chat to Tim and Benny - they are exemplary. My only complaint? My stay was too short!

Tim was an amazing host and nothing was too much trouble for him, he has a vast knowlege of the local area which we found very useful. The motel is very QUIRKY and each room has furniture from times gone by.

The absolute worst place to stay in Tasmania with the most rudest owner I have meet. Very poor room servicing and cleaning stained doors and dirty toilet. When I made a complaint I was sworn at and told to f@@@k off walls are paper thin and can here everyone else right through the night. $105 a night stayed 3 nights and was told we don’t make beds or wash ya cups or clean ya room. Why have a sign to hang on door saying please service my room!!! Well I will not recommend you as a manager or your motel to anyone. And as I read I’m not the only one hopefully I will be the last.