Regency Inn & Suites
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1 night
1 room, 2 adults, 0 children
All properties in New London

Regency Inn & Suites

Opened in 2024
269 North Frontage Road, New London, Connecticut 06320, United States
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hotel overview picture
Amenities
Private parkingFree
24-Hour Front Desk
Restaurant
First Aid Services
All amenities
Property Description
When you stay at Regency Inn & Suites New London, Mystic in New London, you'll be in the historical district, within a 15-minute drive of New London Ferry Dock and Mystic Aquarium and Institute for Exploration. This casino hotel is 12.2 mi (19.7 km) from Mohegan Sun Casino and 9.8 mi (15.7 km) from Mystic Seaport.
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6.0/10
Cleanliness6.0
Amenities6.0
Location6.0
Service6.0
All 87 reviews
Surroundings
Airport: Groton-New London Airport
(11.3 km)
Train: Amtrak New London, Union Station
(3.5 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Superior Single Room, 1 King Bed, City View

Superior Single Room, 1 King Bed, City View

1 King bed
Has window
Non-smoking
Room Details
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Executive Single Room, 1 King Bed, City View

Executive Single Room, 1 King Bed, City View

1 King bed
Has window
Non-smoking
Room Details
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Executive Double Room, 2 Queen Beds, City View

Executive Double Room, 2 Queen Beds, City View

2 Queen bed
Has window
Non-smoking
Room Details
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Superior Double Room, 2 Queen Beds, Accessible, City View

Superior Double Room, 2 Queen Beds, Accessible, City View

2 Queen bed
Has window
Non-smoking
Room Details
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Superior Double Room, 2 Queen Beds, Kitchen, City View

Superior Double Room, 2 Queen Beds, Kitchen, City View

2 Queen bed
Has window
Non-smoking
Room Details
Check Availability
Superior Single Room, 1 King Bed, Accessible, City View

Superior Single Room, 1 King Bed, Accessible, City View

1 King bed
Has window
Non-smoking
Room Details
Check Availability
Superior Single Room, 1 King Bed, Kitchen, City View

Superior Single Room, 1 King Bed, Kitchen, City View

1 King bed
Has window
Non-smoking
Room Details
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Superior Double Room, 2 Queen Beds, City View

Superior Double Room, 2 Queen Beds, City View

2 Queen bed
Has window
Non-smoking
Room Details
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Guest Reviews

6.0/10
87 reviews
Verified Reviews
  • Cleanliness6.0
  • Amenities6.0
  • Location6.0
  • Service6.0
Average for similar properties in New London
Most Mentioned
A‍l‍i‍c‍e
December 3, 2024
Not a good experience The Clarion name is on the back of the hotel and Regency is on the front of the hotel. When you use the gps and arrive at the hotel you'll think your at the wrong hotel, the color of the hotel is different from the color on the internet.The receptionist didn't have proper customer service skills. The hallway was dirty and cold. The room smelled like cigarette smoke but it clearly states it's a "smoke free" property. The people that was in the room across from us was very noisy they were letting the door slam, going in and out of their room all time of night, talking loud. The hotel clearly needs some improvements.The kitchen staff was very nice Ms Santa and Mr. Pedro
D‍o‍r‍o‍t‍h‍y
October 20, 2024
Overall opinion Our stay was fine but we couldn’t use the indoor pool. The pool area had no heat so the room was cold and so was the water. The hot tub had been paved over also.
D‍e‍v‍h‍a‍n
November 2, 2024
As soon as I stepped in, dead cockroaches. Place looks like it was used to house homeless people in the area. Never again.
I‍v‍e‍t‍t‍e
October 15, 2024
The front desk was very pleasant & helpful. Just stood for one night the room was comfortable & especially the bed
A‍t‍h‍a‍n‍a‍s‍i‍a
October 23, 2024
We reserved an efficiency, gave us a handicapped accessible room without asking, unwilling to provide towels when asked, WiFi did not work. Staff was not customer friendly in the least. Breakfast looked unappetizing so we skipped the offering. We have a long list of disappointments. ******* should take this location off their list.
K‍a‍t‍h‍l‍e‍e‍n
November 1, 2024
staff at front desk not friendly,door to the pool building was not locked and no key card was nessary to get in. worst coffee i ever had, tasted like they ran the grinds through twice. club chair in room was jammed into the corner making it hard to exit bed on one side.would never stay there again.
N‍a‍n‍c‍y
November 1, 2024
Simple, straightforward hotel. Property was clean and well maintained. Easy parking, easy access to highway. On-site restaurant was small but ok. Would stay again.
L‍y‍n‍d‍a
October 10, 2024
Business Trip Location was great, right off I95. Staff was courtesy. Unfortunately my room (non-smoking) smelled like smoke. Could not see out the old windows, burn marks on the furniture and the door handle lock didn't lock. But the bed was comfortable and Ihand no hallway noise. Large king size bedroom and morning buffet staff was very nice and helpful.
J‍o‍y
October 7, 2024
My shower had mold/mildew around the entire shower. It might have been in the grout but should be removed and replaced. The wall next to the shower was falling apart from where it has water damage. Had I been here alone I would NOT have felt safe. The door entering the room area was open to anyone off the streets to come in. There was a card reader there but it stood open and did not lock. Even the front check in area was not secure. No way would I stay here again.

Services & Amenities

Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Front desk services
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: 11:00–12:00

Front desk hours: 24/7

Child policies
Children are not permitted to stay at this property

Cots and Extra Beds
Please contact the hotel for details about cot and extra bed policies.

Breakfast
StyleBuffet
AgeFee
Adult
Free
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$100.00 (approx. MXN$1,862.56) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets
Pets are not allowed

Service animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 2024
  • Number of Rooms: 136
Phone:+1-860-4420631
When you stay at Regency Inn & Suites New London, Mystic in New London, you'll be in the historical district, within a 15-minute drive of New London Ferry Dock and Mystic Aquarium and Institute for Exploration. This casino hotel is 12.2 mi (19.7 km) from Mohegan Sun Casino and 9.8 mi (15.7 km) from Mystic Seaport.

Try your luck at the casino and enjoy other recreational amenities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in New London? This hotel has 2702 square feet (251 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.

Make yourself at home in one of the 136 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 32-inch LED televisions with cable programming provide entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Frequently Asked Questions

What are the check-in and check-out times at Regency Inn & Suites?

The check-in time at Regency Inn & Suites is 15:00 and the check-out time is 12:00.

Are pets allowed at Regency Inn & Suites?

Unfortunately, pets are not allowed at Regency Inn & Suites.

How much does it cost to stay at Regency Inn & Suites?

Prices at Regency Inn & Suites are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Regency Inn & Suites?

Groton-New London Airport is the closest airport to Regency Inn & Suites, and it is about 15 mins from hotel by car (11.3 km).

What is the cancellation policy for Regency Inn & Suites?

The cancellation policy for Regency Inn & Suites varies depending on the type of room and booking conditions.

About This Property

Nearest AirportNew London/Groton
Distance to Airport11.34KM
Nearest Train StationAmtrak New London, Union Station
Distance to Train Station3.47KM
Average Price FromMXN2897
Hotel Star Rating2