Verified traveler
February 28, 2024
Please make sure I get credit for this in your system. I did not check in nor stay there. I went through your system over the weekend and tried to make a rez, assuming the pre-loaded dates would be the day when I was looking. They were three to 4 days ahead. I was exhausted and just wanted a room and booked it. I tried to change it or cancel it and was told it couldn’t happen. Very unhappy with the transaction and, obviously, it cost me.