Lochside House Hotel & Spa
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in New Cumnock

Lochside House Hotel & Spa

No.1 of 4-Star Select Hotels in East Ayrshire
New Cumnock, New Cumnock, East Ayrshire KA18 4PN, United Kingdom
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hotel overview picture
Highlights
Free parking
Lots to do
Delicious breakfast
Amenities
Sauna
Spa
Massage Room
Private parkingFree
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
All amenities
Property Description
Located in Cumnock, Lochside House Hotel & Spa is within a 15-minute drive of New Cumnock Golf Club and Dumfries House. This spa hotel is 19.8 mi (31.8 km) from Cloncaird Castle Estate and 20.7 mi (33.3 km) from Dick Institute.
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8.4/10
Very Good
Cleanliness8.4
Amenities8.3
Location8.4
Service8.4
All 53 reviews
Surroundings
Airport: Glasgow Prestwick Airport
(33.7 km)
Landmarks: Glenafton Athletic F.C.
(1.7 km)
Landmarks: New Cumnock Path Network
(1.8 km)
Landmarks: New Cumnock Parish Church
(2.0 km)
Landmarks: New Cumnock Outdoor Swimming Pool
(2.0 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Luxury House, 2 Bedrooms, Hot Tub, Lake View
8

Luxury House, 2 Bedrooms, Hot Tub, Lake View

Bedroom 1:2 Double bed ● Bedroom 2:1 Queen bed ● Living Room:1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
TV
Lake view
Room Details
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Creoch Family Suite
4

Creoch Family Suite

1 Sofa bed and 1 Double bed
Non-smoking
Air conditioning
TV
Towels
Garden view
Room Details
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Classic Double Room
7

Classic Double Room

1 Double bed
Non-smoking
Private bathroom
Towels
Private toilet
Conditioner
Room Details
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Executive Family Room
4

Executive Family Room

1 Double bed and 1 Sofa bed
Non-smoking
Air conditioning
TV
Towels
Lowered sink
Room Details
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Classic Family Room
4

Classic Family Room

1 Double bed and 1 Sofa bed
Non-smoking
Air conditioning
TV
Towels
Lowered sink
Room Details
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Garden Family Room
6

Garden Family Room

1 Double bed and 1 Sofa bed
Non-smoking
Air conditioning
Towels
Lowered sink
Emergency button in bathroom
Room Details
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Cygnet Suite
6

Cygnet Suite

1 Double bed and 1 Sofa bed
Non-smoking
Private bathroom
Towels
Balcony
Private toilet
Room Details
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Lowes Suite
7

Lowes Suite

1 Double bed
Non-smoking
Private bathroom
Towels
Balcony
Private toilet
Room Details
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Executive Double/Twin Room
7

Executive Double/Twin Room

2 Single bed or 1 Double bed
Non-smoking
Private bathroom
Towels
Private toilet
Conditioner
Room Details
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Guest Reviews

8.4/10
Very Good
53 reviews
  • Cleanliness8.4
  • Amenities8.3
  • Location8.4
  • Service8.4
Average for similar properties in New Cumnock
Most Mentioned
Review summary
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Location and Scenery: Guests consistently praise the hotel's beautiful countryside surroundings, serene atmosphere, and stunning views over the lake. Many lodges offer picturesque views of wildlife, sunsets, and tranquil natural settings.
M‍a‍r‍y‍ ‍J‍a‍n‍e
June 28, 2025
Stunning view, food especially the afternoon tea was good. Spa facility quite limited though.
J‍i‍m‍ ‍M
June 29, 2025
Was at Lochside for 2 nights, 23rd & 24th, staying in Cedarwood Lodge, to celebrate a 60th Birthday.. the Lodge was stunning, the views fab (once the wind and rain subsided ).. the hotel was lovely, best service I have had anywhere in Scotland. Couldn't do enough, extra ice, towels etc.. Went for birthday meal in the restaurant, food was great.. service excellent. Overall, great place, great views, great service
S‍a‍v‍v‍y‍m‍u‍m‍1‍2‍3
June 2, 2025
What a beautiful hotel! Very professional staff and they couldn’t do enough for you. The owners daughter Jena did a fantastic job of styling my hair and then even gave me a lift back to the hotel in time for the wedding! A lovely lady!! The room was beautiful and the food was exceptional!! I highly recommend this hotel!! I am definitely returning!!
K‍a‍r‍e‍n‍ ‍C
April 4, 2025
Arriving at the hotel we met with front of house Andrew. He was very welcoming and friendly and funny. Also very professional. He also went above and beyond which we would like to say a big thank you. We stayed in Morra one of the waterside lodges. Very bright and airy with beautiful decor. Warm and comfortable. Everything had been thought of. We also had a lovely decking area with patio furniture. The hot tub was amazing and so relaxing and it was low level so you climbed down into it rather than it being up a height. The views from our lodge was The Loch of the Lowes with lots of bird life. Very calming and also not forgetting the beautiful sunset. Included in our package was a two course lunch. The menu had a great variety to suit all. The food was delicious and the portions were amazing. The staff in the restaurant were also very friendly and accommodating. Attention to detail was excellent. Overall our stay was amazing as it was my youngest daughters 30th. We are already planning a return. Thank you to everyone who made our stay so memorable.
N‍4‍8‍2‍9‍H‍B‍c‍l‍a‍i‍r‍e‍h
March 17, 2025
For a friends 50th 4 of us stayed for 2 nights. Two rooms for two friends sharing. Wow what a lovely friendly hotel. Food was absolutely beautiful. It was lovely and sunny at the weekend which helped but the views and scenery were gorgeous. But best of all was the spa! We had the hide and seek package! What a great offer and we will definitely be back. Hopefully catch a good deal in the future. I would recommend.
m‍a‍r‍t‍i‍n‍ ‍s
February 23, 2025
I didn’t write this view at the time but it still annoys me every time I think about or go to Lochside so thought it would be worth posting as a heads up to other families that might find themselves in the same boat. Lochside is great staff are generally great food is great and it’s a real star for East Ayrshire. The word of warning would be we hired the Glen Coal Suite for my sons Christening Lunch and Party, lunch was great but the music was only allowed to be background music only as it’s directly above the spa, this wasn’t explained at the time of booking as at one stage I was looking at getting a dj and even went to test the venues music would be loud enough with a playlist on my iPad through their sound system so it was disappointing to find that out for the first time on the day, the staff were generally good about it however one in particular was awful full of her own self importance and was clearly sent out to stop me complaining about it she was aggressive cheeky and certainly shouldn’t be involved at the front of house in the service industry coming out with chat like you booked the wrong room despite chat pre event around djs and even testing the sound volume with their staff midweek, she put a damper on it for me luckily I kept the discussions between me and her so it didn’t really impact any of the other guests as unlike her I’m blessed with tact I think some of her colleagues seemed embarrassed by her behaviour, All this aside Lochside is still a great venue for any event I just wouldn’t book the Glen Coal suite for a party with music and dancing
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 26, 2025
We stayed here for a wedding. We were in a lodge which was lovely. Everything was slick and staff helpful and welcoming. The food for dinner the night before the wedding and on the wedding day itself was delicious, well presented and tasty. No complaints at all. Would have like to try the spa but we did not have time so we made do with the hot tub at the lodge which was really nice to use and admire the view.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 21, 2025
We came here for a relaxing night away and it didn’t disappoint. We had a massage whilst here and the girls in the spa were lovely from the receptionist to the therapists. In fact all staff were lovely across the board. The food was fantastic and the newly decorated rooms were stunning. I do feel it’s necessary to point out that there were marks/stains on the bedding which is somewhat disappointing. All in all it was a great stay.

Services & Amenities

Spa
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Facilities for Children
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 11:00

Front desk hours: 24/7

If you will arrive outside of check-in hours, contact the property in advance

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Breakfast
StyleSet menu
AgeFee
Children 17 years old and under
£7.50 (approx. NZD 16.78) per person
Adult
Set menu:£10.00 (approx. NZD 22.37) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Property Description

  • Number of Rooms: 32
Located in Cumnock, Lochside House Hotel & Spa is within a 15-minute drive of New Cumnock Golf Club and Dumfries House. This spa hotel is 19.8 mi (31.8 km) from Cloncaird Castle Estate and 20.7 mi (33.3 km) from Dick Institute.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a hot tub and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.

Satisfy your appetite for lunch or dinner at Afton Resturant, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Featured amenities include express check-out, a 24-hour front desk, and luggage storage. This hotel has 4 meeting rooms available for events. Free self parking is available onsite.

Make yourself at home in one of the 32 air-conditioned rooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, designer toiletries, and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

Frequently Asked Questions

What are the check-in and check-out times at Lochside House Hotel & Spa?

The check-in time at Lochside House Hotel & Spa is 14:00 and the check-out time is 11:00.

Are pets allowed at Lochside House Hotel & Spa?

Unfortunately, pets are not allowed at Lochside House Hotel & Spa.

How much does it cost to stay at Lochside House Hotel & Spa?

Prices at Lochside House Hotel & Spa are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Lochside House Hotel & Spa?

Glasgow Prestwick Airport is the closest airport to Lochside House Hotel & Spa, and it is about 34 mins from hotel by car (33.7 km).

What is the cancellation policy for Lochside House Hotel & Spa?

The cancellation policy for Lochside House Hotel & Spa varies depending on the type of room and booking conditions.

About This Property

Nearest AirportGlasgow Prestwick Airport
Distance to Airport33.72KM
Average Price FromNZD565
Hotel Star Rating4