Hotels near The Playground - Cairo Festival City in New Cairo City

It's good~ There are no disadvantages except that it is a double bed~ The wireless network is not very good, but it can be used! The network in Egypt seems to be not very good... This is already excellent!

Located in New Cairo, Golden House is within a 15-minute walk of Point 90 Mall and The American University in Cairo. This hotel is 15.4 mi (24.8 km) from City Stars and 3.2 mi (5.2 km) from Maxim Mall.Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.Make yourself at home in one of the 40 guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include irons/ironing boards and printers, and housekeeping is provided daily.

I think this hotel does a very poor job for its price range. I rarely leave negative reviews on this platform, but I think this was a very uncomfortable stay. First of all, as shown in Figure 1, the hotel marked three Chinese meals on all packages. After being informed at the hotel that lunch and dinner were not included, I asked the store to change the main title to avoid misunderstanding, but the store insisted on writing it himself. The title is correct. And almost got into a fight with me. However, after I entered the room, as shown in Figure 2, the store had changed the main title. This experience made me feel very uncomfortable. Secondly, as a youth hostel that costs 400 yuan a night, this is one of the most expensive in New Cairo, right? However, the store does not have a heating system. Finally, as shown in Figure 3, the store marked free airport delivery in the subtitle. When I asked about this project, I told the hotel that it was not free. So what did you write? ? The person in charge of the hotel said it was booked through the platform, but the platform said it was booked with the hotel. What are you doing Tai Chi here? ? Then I immediately modified the content after I returned to the room. You really are not responsible for the service you promised. As long as you communicate with me properly during the communication process, apologize properly, admit that you made a mistake on the platform, and apologize for the trouble caused to me, I will not be so angry. What you do is to make a bad face, quarrel, look impatient and indifferent to your clients, and then refuse to admit what you did wrong, but secretly change the content to destroy the evidence. This approach is quite dishonest. In addition, the hotel's internal facilities are relatively new and very clean, and the living experience is okay. This is why I did not give a full negative review. I hope the merchants know that you are dealing with customers and have a better attitude. Don't think that they can make a bad face to each other because they are both Chinese. All in all, a poor check-in experience. The hotel has a bad attitude and is very dishonest.

I had a great stay at the hotel. The rooms were spacious and spotless, with great décor and crisp bed sheets. The breakfast buffet was delicious, with a huge variety of options! The staff were attentive and went out of their way to ensure that we were comfortable. I wouldn’t have seen the best of Cairo without the help of their amazing navigator named Abdo. He was very helpful in every way!!! Thumbs up Abdo and thank you so much! Looking forward to visiting your hotel soon.

Hotel staff are friendly and helpful. Especially the staff who wearing blue work uniform,they call him Benmen maybe,he was really supportive staff,he is super nice,he taught me how to call the driver on the Uber and not be tricked by the driver.Everything he can help.I felt thankful to him.Also location was quite and safe.They have updated my room,the room was great and big enough,every room have balcony.The design of hotel was excellent.and there are cafe,cinema,shops.It’s very convenient. I felt so comfortable to stayed in AL MASA hotel. I will choose here if i go to Cairo again

Good hotel location as it is too near to downtown. Good room cleaning and staff service and special thanks to Mr.Mohamed Barman and also to Spa Service . We are planning to come back in next July and this hotel is so recommendable for a business trip.

I would never recommend this hotel to any of my friends and family, their management sucks, zero customer service. I came from California for a week for my cousin wedding, I booked seven nights Though chase sapphire who uses Expedia, and after one night my plans changed. I contacted the hotel to see if I can checkout 2 nights early, they said your reservation was prepaid through Expedia and I need to call Them for approval, I called Expedia and because of time difference they couldn’t reach the reservation department that only operates from 8am to 5 pm. I was then told to call back during the hotel business hours, I called back the next day I was told by Expedia that they are ok with me checking out early but they will need to contact the hotel for partial refund. I was placed on hold then I was told that they couldn’t get hold of anyone from the hotel, they’ll try again and then they’ll call me back once they are able to reach them. I asked the front desk employees to please respond when Expedia try to call them and I was straight was lied to my face and was told that the this has nothing to do with the hotel because and it’s Expedia decision since I paid through them. Next day I called Expedia back to find out that the hotel declined early checkout credit, I asked to speak to a manger, the front desk manager lied to me again it’s not up to the hotel it’s up to Expedia not knowing that I already called Expedia and the customer service representative was reading the response from the hotel notes, I confronted the manager when he found out that I had Expedia on the speaker phone he asked me to mute them so he lie to me again and tells me whatever BS he needs without Expedia hearing it, very unprofessional big scammers.

sofa! ! ! 4-story independent house, clean and hygienic, the boss is very enthusiastic, and the pick-up service is very good. It takes more than ten minutes from the airport to the residence. Unfortunately, the deluxe room with bathroom (can be understood as the master bedroom in China) is too popular and cannot be booked at all. You can even play mahjong, and there is a small supermarket on the first floor that sells tobacco, alcohol, snacks, and beverages made in China!

Very good, overall good, fully equipped, Hygiene: clean and tidy Environment: beautiful, local characteristics Service: complete, service is very good There is an airport pick-up service for business trips. It’s worth recommending. It’s very good.

This is the most comfortable hotel I have stayed in Egypt these days. It is in the villa area. It is very stylish, very clean, and very quiet. If you want to live in a downtown area for shopping, it is not suitable, but people who like quiet must be very I like it. The price is 300 to 400 RMB. It is much better than many Chinese B&Bs at the same price. However, all hotels in Egypt do not have combs, slippers, toothbrushes, and toothpaste. You need to bring your own.