Though academy fifth settlement, Area B, Villa 318, New Cairo City, Cairo Governorate, EgyptView Hotel Details
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1 night
Lemon Tree & Home Guest Reviews
3.6/5
12 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.9
Amenities3.8
Service2.9
Cleanliness3.7
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All reviews(12)
Positive reviews(11)
Reviews with photos/video(4)
Negative reviews(1)
Hkhappy_yeah
Classic North European Style Double room
Stayed in Jul 2024
Solo travelers
8 review
2.0/5
Posted on Aug 13, 2024
I booked this hotel by trip.com
The app shows that the hotel will provide check in information to me, because they may not have staff, but they don’t send me the door password in advanced. I asked the hotel in the app and by email, but they don’t replied. Luckily I found that it is run by Chinese, so I tried to contact them by app Xiaohongshu, and finally can get inside the hotel. The room is big enough, price is reasonable, but the room is dusty and toilet is a bit dirty. Bed sheet is dirty:-( And i was bitted by inserts. The location is not good as there is not much restaurant nearby.
Response from Property: Why not just make a phone call/if you find thar the bed sheets are not clean,request to replace then immediately.if the bathroom is not clean,you can also request to clean it immediately ,but you did not do so
Guest User
Fashionable North European Style Single room (Shared Washroom)
Stayed in Jun 2024
Solo travelers
10 review
4.2/5
Very Good
Posted on Jul 17, 2024
It was clean, and location was not bad, and cheapest in new Cairo. the only probrem is that it was hard to cheack in. I would say they should contact customer one or few days before at least.
Response from Property: Thank you for you praise,We will make timely improvements and welcome you to vist us next time .We wish you a happy life.
Tommi
Fashionable North European Style Single room (Shared Washroom)
Stayed in Jan 2024
Solo travelers
3 review
3.2/5
Posted on Feb 27, 2024
Very hard to find. No sign on the door on the street. Person in charge didn’t know of my reservation and practically no English spoken and very hard to communicate. So was also told downstairs door is open. It was locked. Also door to accommodation was locked and I wasn’t given the code for the key box.
Not many taxis around.
The cleanliness was very good. That was only good thing besides the price.
Response from Property: Sorry for bringing you a bad experience. You wronged me about the gate key. Before you got to Lemon Tree, we were using chat software. I've told you the code for the door key. I don’t know if it’s your son or a relative. I swear I must have said that, about the fact that I don't speak English, because I'm from China and I thought it was enough for me to speak a little English, just like you can't speak Chinese.
Mohamed Hersy
Classic North European Style Double room
Stayed in Jun 2024
Business travelers
1 review
3.7/5
Posted on Jul 31, 2024
A quite clean room
Response from Property: Thank youfor your perfection,i hope yournecklace will be perfect next time
Guest User
Fashionable North European Style Single room (Shared Washroom)
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 25, 2024
Love this hotel
Response from Property: Thank you very much for your comment. I look forward to your next visit.
Daxin121
Comfort North European Style Double room (Shared Bathroom And Washroom)
Stayed in May 2024
Couples
33 review
4.0/5
Very Good
Posted on Jun 23, 2024
It's actually very nice and cozy, but the location is a little hard to find, you have to go up several floors. The boss is very Buddhist, you can check in by yourself, and the bed in the room is very comfortable!
Original TextTranslated by Google
Response from Property: Hahahahaha. Yes, the boss is very Buddhist, and all the bedding products have been personally tested. The main reason is that there is basically no elevator in the villa here.
Guest User
Fashionable North European Style Double room (Shared Washroom)
Stayed in Feb 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Mar 7, 2024
It’s N times better than I thought. The house is big. It’s in the New Egypt Villa District. It’s within 3KM from the large shopping mall. The boss is Chinese. It’s easy to communicate. He even sent me a gift in a carton box to take me back to my country. I’ll stay here again next time I come! The bathing water is very large and the hot water is 24 hours a day. Unlike other bathing hotels in Egypt, the water is very small. It is recommended to stay!
Original TextTranslated by Google
Response from Property: Thank you for the good review and welcome you to come again next time hehe
Qiguaidenanren(zhongdongzishendijie)
Fashionable North European Style Single room (Shared Washroom)
Stayed in Jul 2024
Solo travelers
9 review
3.2/5
Posted on Aug 17, 2024
This is an apartment converted into a hostel! Check-in on the first day was at 7:30 pm. After checking in, I went out for dinner and strolled around for a while. When I came back at 10 o'clock, the gate was locked. I immediately called the staff and he said he would come and open the door immediately. Then I sat downstairs of the apartment for an hour and ten minutes before he came back to open the door for me. I was so angry! If you are going for tourism, I really don't recommend it. It's inconvenient everywhere.
Original TextTranslated by Google
Response from Property: We are sorry for giving you a bad experience. We are gradually improving. We will upgrade to self-service check-in without a front desk. We will no longer be unable to enter the door because the staff are off work.
Guest User
big room
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 12, 2024
The room is very clean and the mattress and pillows are very comfortable
Original TextTranslated by Google
Response from Property: 嘿嘿,感謝您的讚美,我們會繼續努力
Guest User
Fashionable North European Style Double room (Shared Washroom)
Stayed in Jun 2024
Other
5 review
3.2/5
Posted on Aug 28, 2024
It is easy to find on Google Navigation. It is a replica of the domestic minj homestay.
Original TextTranslated by Google
Response from Property: 謝謝哈,歡迎下次光臨
Guest User
Fashionable North European Style Single room (Shared Washroom)
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 5, 2024
It's very clean and quiet. The boss is Chinese and communication is very convenient!
Original TextTranslated by Google
Response from Property: Your praise lights up our path forward, thank you for being with us. .
Guest User
Fashionable North European Style Single room (Shared Washroom)