HVD Clubhotel Miramar - 24 Hours Ultra All Inclusive & Free Parking

Positive: The hotel is located right on the beach, which is a big plus. The food was varied and generally tasty, and most of the staff were kind and helpful. We appreciated the proximity to the sea and the fact that you could easily access the beach from the hotel premises. ⸻ Negative: Unfortunately, several aspects did not meet our expectations. The room was not cleaned thoroughly, and some of the furnishings were visibly worn. A major disappointment was that the children’s water slides were not functional during our stay, which was frustrating as we had chosen this hotel specifically for its child-friendly facilities. Additionally, the Wi-Fi signal was very weak or completely non-functional outside the room — even near the main restaurant, which was quite inconvenient. When we reported the problems to the management, the attitude was unprofessional and dismissive. These issues affected the overall experience and we would not return.

Compared to other hotels, the location is decent, but I don’t think it can truly be called a 4-star hotel. The rooms could be greatly improved (the bathroom was tiny, poorly lit, and lacked essential items for a proper bathroom), and the air conditioning in the room was broken. The food was decent, although quite repetitive (if you’re not a big meat fan, you’ll struggle to find options), and I think more serving stations could have been arranged. Regarding the food again, the meat and fish were undercooked (burnt on the outside and raw—very raw—on the inside. If a child were to eat that, it could have been dangerous). The Italian restaurant was the biggest disappointment – the food was not just bad, it was extremely poorly cooked (I ordered a risotto for my child, and what arrived was raw rice mixed with some kind of broccoli mush – awful taste; I also ordered some meat that was impossible to chew). I also think the housekeeping staff could behave more pleasantly – they were very noisy during nap hours (some of them even smoked in the hallway, and the smell lingered for days). The positives are the fairly clean pools and easy beach access. However, even at the pool, although there are rules, tourists don’t respect them, and I didn’t see any staff enforcing them. Oh, and I must mention: please renew the beach towels urgently!

The hotel is one of the very good hotels in Obzor, directly on the beach. It has a number of swimming pools including such for young children. The chaise-longues and umbrellas are included in the package. Upon arrival you get towels for the beach has well. In this hotel indeed everything is included. It is particularly good for families with smaller children as there is animation as well. The personnel is mostly very young people who are very pleasant and try to help you in any way possible. The rooms are good size, the beds are comfortable and you will find in the wardrobe a metal stand which you can put on the balcony to dry your swimming suits. The rooms are practical and the bathrooms have soap, shower gel, conditioners, etc. The mini bar is included. If something is missing- better to ask as sometimes things are not immediately replaced. The restaurant has a very good variety of meals and healthy options. However, you need to ask if you have allergies or intolerance. On demand, they provide gluten free bread, for example. Now some things that we do not found good. The food was our biggest issue. It looked fantastic but was tasteless. The ingredients were low quality and as we are guests coming from countries where people eat well, we’re very disappointed. In all inclusive one cannot expect great food I suppose but we went out to eat normal food a couple of times - please do not think that all Bulgarian food is bad. The sodas were in our view diluted with soda water - at least this was the case with the Coca Cola. We bought from a local supermarket as this is one of the drinks we like a lot. I certainly can’t give advice on how to feed about 1200 people and ensure quality and a wide choice in an all inclusive environment but I saw a lot of tourists that found themselves in our situation. Previously, I read a comment that there was no yogurt - the management made an effort and now there is a good choice of yogurt. So I hope some thought would be put to increase the quality of the food and its taste! Some improvements could be done to the rooms - less noisy fridges, an inspection of the showers. Maybe the pools for kids could be warmed up as the pools water is very cold.

The hotel is located right on the beach, with free sunbeds and umbrellas both on the beach and the pool, free parking, if not in the hotel yard, delimited by a barrier, near the hotel where there is another parking lot, guarded. We arrived around 11 in the morning and we were immediately offered the bracelets and the rooms, even though the check-in time is 3 p.m. At the same time, although our reservation was for park-view rooms, we received an upgrade to rooms with a side sea view. The rooms are spacious, clean, cleaned daily, the towels were changed daily. Free minibar that contained 2 cans of beer, 2 bottles of white and red wine in small bottles, 2 boxes of cappy, a large bottle of water and snacks: a bag with almonds, one with jellies, one with chips, halva filled daily. At the same time, the room was equipped with a coffee machine with 2 Lavazza capsules, tea, sugar. On request, a cot was offered for babies as well as a stroller, bathtub, potty, changing mat and baby cosmetics, free of charge. There is a large, spacious restaurant that has a terrace with an open bar, good food, plenty and diverse: chicken, pork, fish, beef, rabbit, lamb, duck every day, all kinds of salads, 2 kinds of soup, numerous side dishes, fruit (which is admittedly a poor offer), lawns. They made pizza, lahmachun and other Turkish pies on the spot. Kids corner contained cooked food for children and babies without salt and spices, fruit purees, jars, powdered milk, yogurts, lemonades, etc. Wine, beer, lemonades, juices were self-service, the other drinks were offered by the waiters, or taken from the bar. Next to the kids corner there is an ice cream corner. Every Saturday there is a Gala dinner, a culinary show with countless gourmet dishes, seafood, many cakes and cookies. During the day, between 10.00-17.00, there is another restaurant by the pool that serves late breakfast and snacks during the day (cold snacks, cakes, hot dishes, pasta, fruit, shaworma, etc.) including popcorn, doughnuts, ice cream. Next to the main restaurant there was a night snack bar that started at 10 p.m. where they generally served sausages, cheeses, fruit, cookies, but also a hot soup, a kind of hot meat with side dishes. "The Ship" restaurant on the beach was closed at the end of June. There are also a la carte restaurants (Italian - with a very nice view of the sea from the top floor, grill, etc.), with prior reservation in the main restaurant. The pool bars are open until 17.00 and 22.00, the lobby bar being open non-stop and serving both local and imported drinks, frappes, lemonades, bottled juices, etc. The bar in the performance hall is also open during the performances. On the beach there is a large self-service fridge with still and mineral water, teas and ayran all bottled. The beach is very clean with fine sand where you could find free sunbeds and umbrellas at any time. From the hotel to the water there was a wooden pontoon, a great advantage for families with small children,

Be careful! We were robber. We had a 5 nights stay in the last week of June. Plus: * food: good and lots of choices (veal, beef, rabbit, pork, chicken, mussels. In addition, Saturday was the Asian evening) * a la carte restaurant view - for dinner you need a reservation (only stays longer than 5 days), for breakfast and lunch I understood that it can be used without a reservation * beach: beautiful, sandy, relatively smooth entry into the water * swimming pools: all good * minibar: daily stocked with juice and water plus capsules for coffee, almonds and snacks * activities: volleyball, cocktail game, ping pong, aqua gym, minidisco, evening concert in the pool area, etc * Bar and Snack bar area Minus: *room furniture *the mattresses are soft and you could feel the springs *lack of a table in the lounge area *in 5 days the room was not cleaned: the towels were changed on the first day and on the 4th day, they came at 3 o'clock when the children were sleeping even though I had put the card so as not to be disturbed *the sunbeds are "reserved" with the towel method Note: Be careful! We were robber. Money taken from purse located in the closet.

They gave us a dirty room,the smell in the room was terrible (maybe sombody vomited there) .AC not functional. We have been forced to stay one night in that room,because initially they don't want to give us a new room. The second day the manager doesn't even ask apologies and told us he can change anything there and they can clean again the room.Finally ,after my insistence and after so many ways to the reception, the manager accepted to give us a new room,more and less clean,his atitudine was completely unprofessional. We have a standard room with extensible sofa,and ultraall inclusive was a very bad joke.We will not come again at this hotel,we don't recommend to anyone.