Name: Hotel Balcón de Europa
Address: Pl. Balcón de Europa, 1, Nerja, Andalusia, 29780, Spain, Pl. Balcón de Europa, 1, Overseas, Spain
Rating: 4.5

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Positive reviews

停車不太方便，包括行李搬運都要靠自己，靠酒店不知道要等到什麼時候，酒店位置優越，內爾哈小鎮太棒了尤其晚上特別熱鬧

Parking is not very convenient. You have to carry luggage by yourself. I don’t know how long it will take to rely on the hotel. The hotel is in a great location. The town of Nerja is great, especially lively at night.

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Double Room With Balcony And Partial Sea View

Having tried other cafes for a good breakfast our search continued, and we decided to go upmarket.  The Hotel Balcón de Europa is the quality hotel right in the centre of Nerja.  It has the location and style, and prices to suit.  The caféteria has a shaded patio area down the side of the hotel bordering the Balcón de Europa itself.  It is a lovely spot, very civilized and comfortable, with lovely sea views.  The waiter attended within a minute of taking our seats, and we ordered two teas and a latte coffee.  We studied the breakfast menu and my Partner and I chose the “Healthy Breakfast” which was natural yoghurt with cereal, red fruit and nuts.  Like other breakfasts, we have had here in Nerja the yoghurt was not creamy or thick as we have enjoyed with really inexpensive supermarket fat free yogurt we enjoy at home.  My Son had a bacon roll which he really enjoyed.  The tea was not as good as we hoped; it was a blend which, we believe, contains a scented tea like Earl Grey (which we both find doesn’t suit us) and it was just not strong enough for our tastes.  My Son’s latte was enjoyed.  We received excellent and obviously properly trained service from our young waiter.  Our second visit here on this holiday was our last morning on the day we flew home.  We again breakfasted here (my Partner’s choice).  This caféteria is quite posh, civilized and everything is ‘done properly’, it has some the best views here in the town, and it is re-assumingly moderately-expensive.   Again the service was impeccable, and this time we ordered Americano coffees, with hot milk, for two, and a cappuccino for my Son.  My Partner and I chose toast, and my Son chose a bacon and cheese roll.   Everything was as it should be, efficient and pleasant service, and the food and drinks were very good.  Civilized service a hallmark here, and it’s always a pleasure to viist.

We stayed in a seaview room for 10 nights,first the plus points,lovely room kept spotless by the hard working cleaners,the position can’t be bitten,the fantastic staff,special thanks to Rita customer service manager,we had one small problem that she sorted straight away,she came to the breakfast room every morning to all the table’s,so hard working.  Now the minus point’s,the restaurant on the beaches now only caters if you want a meal,when we last stayed you could come from the beach and sit and enjoy a drink,you could still get a drink to take back to your sunbed but the staff were so busy with diners the wait was long,why could a few tables not be kept just for people to have a drink, i understand they need to make money but not at the expense of other guests,we were harf board and while breakfast was good the evening meal was disappointing,not many people in those we spoke to were doing the same as us and going out to eat,not good when you’ve already paid,they also put the time to 8 o’clock,on our last night they had closed the restaurant and moved it to the beach bar,it felt like a works canteen,not a 4star hotel,the finale nail was when we left we had to leave by 7 45 so asked if we could go in the restaurant to get something to eat,didn’t expect anything cooked but last time we could do toast and have cereal,this time no you tell them the day before and that evening they bring a tray up with bread crackers jam croissant,who wants to eat something that’s stood all night,it’s not unreasonable to want to go in the restaurant,at that time it’s all set up with the cold food, i know because i looked, so with a heavy heart we will not be back,this was going to be a help we returned to most years such a shame.

We have just returned from a lovely stay at this hotel , unfortunately it just fell short of 5 stars on two things . On the day before we left I asked if we could arrange a light breakfast ( croissant or toast ) & coffee at about 7.15 am as we had to be picked up at 7.45 & the restaurant  didn’t open until 8 am . this has never been a problem anywhere else we’ve stayed & breakfast was included in our room rate . I was told this wasn’t possible unless we had it delivered to our room at 10.30 pm the night before ! Very poor service . We had booked a private taxi transfer via TUI & I was unsure if the driver would come to the hotel as it’s pedestrian access only so I asked at reception & was told they had no idea as they had nothing to do with TUI so offered no help or advice whatsoever.  That’s the 2 negative points which is such a shame & could’ve been so easily rectified, nevertheless we will return as apart from that we had a lovely week .

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Discover 48 reviews of Hotel Balcón de Europa, rated 4.4 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Hotel Balcón de Europa Reviews: 48 Verified Reviews Latest 2024 | Trip.com

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