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"A bit disappointed that Trip.com didn’t give you the option to claim NSW vouchers. Landmark Resort provide excellent customer service, best I had ever experienced. Sam was amazing on our arrival and very helpful. Floors were sticky from soap residue, she came up within 10 minutes to wipe over tiles with clean water. Later that evening, she came up again to help me with the turning on the stove. Apartment was immaculate and well designed for a small 1 bedroom. Comfortable and modern. Lots of double PowerPoints to plug in your own devices. Beautiful view off the balcony. Excellent fast wifi. Great pool and games room (air hockey with ability to team up with a partner - 4 players, plus other games). Negatives: 1. Kitchen - No oven. Could add scissors, wooden spoon and smaller sized pan. Strange to have a huge fry pan to cook for 2 people, and on a small stove top. Also would recommend replacing Tefal type plans as they can become a health hazard when old. Bathroom - Shower head could do with an upgrade to handheld as the fixed one is small, and only wets just below shoulders, plus splashes everywhere. We made good use of the spa bath. Square toilet seats aren’t comfortable. Iron is very cheap and old. Dirt was coming out of the holes underneath and water kept spilling out of it."

"Apart from the great location, it feels like a family hotel. The price is not cheap, and the elevator cannot be used. I have to carry my suitcase to the third floor... There is no service awareness at the front desk."

"Great experience overall for a long weekend stay around Nelson Bay. Walking distance to the shops and harbour area. Rooms are huge although outdated and could use some deep clean on some areas, but all appliances and equipment inside the room are functioning well."

"Actually this is a good apartment..i booked the 2 bedrooms apartment..but the problem is they didn't make it clear on the description for how many people can stay in this 2 bedrooms apartment..how can they wrote it only for 2 person while they have 4 beds?? But overall this is a good place.."

"The hotel is in a great location, close to the beach, restaurants and shops. Check in was a bit odd, had to go into the pub to get my key, but the room was absolutely beautiful. Very clean and modern, absolutely loved it!! Checking out was easy, just locked the door and popped the key in the checking out box. Car park has limited spaces so can be a bit difficult. But overall we were very happy with the accommodation. "

"Ok, I will book this hotel again in the future."

"Very good tourist station. One small house, and a children's bunk. There is a small living room, a small kitchen, etc. Very suitable for permanent residence. The location is also very good! In short, it is recommended!"

"Very convenient location . Onsite parking available. Management easy to contact and kept up to date with hotel procedures. A good stay"

"Great location close to marina. Friendly host. Basic but was great had what you needed. free on site parking"

"Marina resort is a great place to stay for your vacation Right in the heart of Nelson Bay enjoy the pool spar and extra large rooms available with great views of the bay"