Top 5-Star Hotels in Negril

Just got here and I am already so dissatisfied that I’m considering moving locations. We’re here with a wedding party and you would think that they would be better prepared for a group. It took us over 3 hours to get our room and this was after being told 10 more minutes an infinite number of times. Finally we were told that 1 of our two rooms is ready and the other should be ready in a matter of minutes, we’re on the 3 floor with no elevator and we have a baby with a stroller and car seat. Speaking of my baby, there was no crib or bassinet in the room so I’m not sure where he’s supposed to sleep. I’ve called the desk to request one and no one has answered. Btw the room next door where my mother in law is supposed to be staying is empty with the door ajar and it looks like the room as TRASHED by the previous occupants so I’m not sure how it will be ready in a few minutes. We were given the run around for HOURS today and I’m not sure why this hotel is so expensive because I haven’t experienced a lick of proper customer service, nor any amenities yet that would justify the price. This is going to be a particularly long 4 days

Private and protected Grand Lido is an oceanfront boutique hotel bringing guests a unique and natural all-inclusive vacation for adults. From every vantage point a pristine blue ocean and the rocky shores of Negril are all thats seen while adults enjoy sun by the private and exclusive Grand Lido. An oceanfront boutique clothing optional resort for guests over the age of 21. Grand Lido offers an upscale and elegant naturist resort atmosphere for singles and couples alike who desire a more liberated holiday experience with 26 exquisite ocean-facing suites in an isolated enclave premium Butler Service and access to an additional two nearby luxury all inclusive resorts Royalton Negril and adults-only Hideaway at Royalton Negril

Check in went bizarrely unhinged and mismanaged. The next day management visited to rectify the horror. Overall service was above average in most departments. I rebooked because nothing is perfect and amendments were offered.

With a stay at Sandy Haven Resort in Negril, you'll be on the beach, a 2-minute walk from Jamaica Beaches and 13 minutes by foot from Seven Mile Beach. This beach hotel is 3.1 mi (5.1 km) from Negril Cliffs and 3.4 mi (5.4 km) from Hedonism II.Pamper yourself with a visit to the spa, which offers massages and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a spa tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the area shuttle (surcharge).Grab a bite at Bongos, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the beach bar or one of the 2 bars/lounges.Featured amenities include a business center, a 24-hour front desk, and luggage storage. Planning an event in Negril? This hotel has 650 square feet (60 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 35 individually decorated guestrooms, featuring iPod docking stations and minibars. Rooms have private furnished balconies or patios. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries.

I was beyond impressed with the quality service my husband and I received at Travellers. Upon arrival, we were greeted by a pleasant and efficient young lady at the front desk. We were a bit early so our room was not quite ready but not to worry we could hang by the in house restaurant to pass the time and have a walk around the property. Upon our return to the front desk we were escorted to our room which was exceptionally clean with crisp white linens and a spotless bathroom. Immediately I felt a sense of relief as we were not quite sure what to expect. We opted to include breakfast in our booking and was quite happy with that choice, the chef was spot on in the ackee and saltfish Jamaican breakfast. Travellers is right on the 7 mile beach so we had access to all the offerings and then some. On Wednesday night guests of the hotel were treated to the Manager's Cocktail Reception, the Guest Relations Manager was quite eloquent in her welcome and made us feel quite special. The guest performer who played the flute was exceptional in his rendition of Jamaican reggae tunes, we quite enjoyed this ...kudos to Travellers for thinking about their guest in this manner. I highly recommend this boutique hotel, the standards here are quite high. This will definitely be my go to hotel on my return to Negril.

Very nice hotel on the beach. Hospitality was top notch. Every staff I encounter was alway had a smile on their face, professional, respectful, pleasant and helpful. This hotel has the best breakfast. I was so full, I did not need to eat again until dinner time. I had oxtail for dinner and that was so delicious. The bar has excellent drinks. My drink was rum punch after the first drink o was very mellow. Housekeeping did an excellent job it my room. Bed was very comfortable and slept like a new born baby. The ocean view from my room was breathtaking. Thank for your excellent service and will definitely return. The sand on the beach felt like baby powder on my feet.

I usually come here with my family and this has been one of the worst experiences EVER!! The guest services at the front desk was very insulting with asking me if the person I came with is a part of my party! When asked for more towels I got the wrong set and also when I went to get it myself there was an extra wait time as none was on property. The bartender had a disgusting attitude I could puke my drink with his non friendliness, definitely will turn guests away. When checking out the way they were going on about their second key I’m like do they really think I would want to keep their second key the other person was on the beach when I was checking out and the way the guy at the front desk made it seem like I would like their key was SUCH a turnoff!!!! I WILLL NEVER STAY HERE AGAIN. The servers at breakfast and dinner were nice and as always a big shoutout to the lifeguards!! The hospitality never changes when we stay here amongst them! The entire front desk needs to be FIRED and that bartender!

Our 2nd stay at Merrill’s resort on the beach and we had a great time. We had ground floor room that was big enough for 3 ladies - lots of closet and drawer space! The food and drink was very good! It’s buffet style for all meals with plenty of food options to please everyone. Right on the beach with plenty of beach chairs and shade if needed. Staff is welcoming and friendly and will go above and beyond to make your trip special. I requested some bread pudding cake and the pastry cook made me one. It was amazing! We highly recommend Merrill’s on the Beach side!

Stayed in E104. It's clean but the property is old overall with dark corners to turn as you walk the grounds to get from this Standard Room unit to dining/bar and beach. Window and balcony view is of the street entrance. Jamaica traffic, fast cars, loud honking trucks, zooming motorbikes whizzing by. The balcony is spacious but who wants to sit at a beach condo and watch the front entrance, guard hut, and street? You can hear the guard chatting with passerby's constantly (Jamaicans are very social people). There are no electric outlets in bathroom for hair dryer or flat iron or WaterPik. Just my opinion but this unit is not worth more than about $60 per day. The front door is flimsy and unsecured. Looks like it was kicked in at one point or maybe the wood is warped. The front door is on a slant so bottom of the door protrudes inward and has a gap between it and the door frame-lets in mosquitos. The door handle is a kitchen cabinet handle on the inside and on the outside. The door has no weight, and the lock barely latches. It feels VERY unsafe! No instructions provided on how to use the safe. There was no iron and ironing board which was advertised, and there were a few wire hangers in closet. There is a working mini fridge/freezer but no microwave! No cups, coffee maker, nothing. Room had decent television with cable. The restaurant menu is limited and there is no opportunity for fresh fruits and vegetables of the island to enjoy and not many fish options. Bottled water is scarce. Unit has no phone and so you must call front desk/office from your own phone or walk to front desk. Each condo is individually owned so changing to a different unit is impossible. No info provided in the room about Wifi access/password which was EXTREMELY NECESSARY for me. I took a working getaway. I spent hours trying to find someone that had the correct Wifi password. The front desk comes in at their leisure (so not before 10 am at least! Different units have different passwords and service. The room A/C unit is decent and ceiling fan. There are NO beach towels. Also there are only sheets on the bed (just the set-fitted and flat)-the pillows are old and not firm. I get cold when sleeping so a cotton blanket would have been helpful. A checklist of all a person needs to bring should be provided. The beach is quiet-low key. I would try a condo with an actual kitchen and nice ocean view if I ever stay at this property again. Finding the different owners is like finding a needle in a haystack and the front desk is not very forthcoming with info.

We visited Country County from London UK for a family holiday. We had our 1 year old with us so we’re very careful when picking accommodation as we needed a cot. We arrived and had to remind staff that we had booked and paid for a premium room and requested ground floor. We were moved with no problem. They take $100 deposit when checking in didn’t have a credit card on me so they asked us to go to the cash machine and get cash. That was a bit of a hassle. Room is traditional Jamaican. Very pretty surrounding and we loved the decor. Room was spacious had a massive comfortable bed and sofa bed. Air conditioning worked well and was extremely cold. Just a shame it blew directly over our bed so we couldn’t get a balance in temperature. Windows are shutter style with no mesh so there was no way we would sleep with windows open. Negril had a lot of mosquitos. However surprisingly there were not so many mosquitos in the room. Room cleaned daily. Breakfast was ok you can order off the menu. Orange juice was the sugary fake juice. Staff friendly. Beach absolutely stunning. Plenty of sun loungers. No foot wash coming off the beach but we used a bucket outside our room. Swimming pool was useful with the baby. We ate lunch at the hotel twice. It was ok but I would say walk down the beach and get better choice. Hotel drinks are very expensive. We paid nearly £30 for two double local rums. Bottle of water was $7! Supermarket is just across the road so go there and stock up on drink. Overall a lovely stay. Don’t expect luxury and you will have a great time.