White Sands Negril

Overall this place is made to come and sleep and not stay in the room. There is no tv in any of the rooms which is fine because we came to be out all day for the entire trip. This was a couples trip. We enjoyed the beach which was lovely. The food and drinks at the restaurant was great! The people were friendly. The first strike for me was there was no iron or ironing board in the room. It was at the front desk, which is a bit too much especially if you have a beachside room. The second strike, We did not like the fact that the water got shut off as my husband was in the shower with soap on him. I had to go downstairs to ask the security guard about the water situation and she was able to help thank God. The next morning when we woke up, there was still no water and was told that they are on the city water and the person to fill up water tank is on the way but they could not give us an eta. That was very frustrating! It’s hot and as a woman being on their cycle this is a complete nightmare! My third strike was the fact that the front desk closes. I know this isn’t a big hotel, but there should at least be someone there if you have any problems or questions. We enjoyed our stay in Negril but they need to fix a few things such as giving the rooms an uplift.

Location and customer service is excellent. Rooms are always exceptionally clean, however a little out dated.

Found bed bugs in two of the six rooms and management refused to refund money after we all left 30 minutes after arriving

This is my third time at white sands,however, had to buy beach towel as the property does not offer this basic amenity. On previous visits, towel was included at no cost. Disappointed! Nonetheless, had a good time and felt safe.

Do not book unless u are booking a sweet or something because the regular rooms are smt from a nightmare

NO TV in rooms!!!!!! Only reservation with this property! I really liked it but will not book again due to not having a tv.