White Sands Negril

Overall this place is made to come and sleep and not stay in the room. There is no tv in any of the rooms which is fine because we came to be out all day for the entire trip. This was a couples trip. We enjoyed the beach which was lovely. The food and drinks at the restaurant was great! The people were friendly. The first strike for me was there was no iron or ironing board in the room. It was at the front desk, which is a bit too much especially if you have a beachside room. The second strike, We did not like the fact that the water got shut off as my husband was in the shower with soap on him. I had to go downstairs to ask the security guard about the water situation and she was able to help thank God. The next morning when we woke up, there was still no water and was told that they are on the city water and the person to fill up water tank is on the way but they could not give us an eta. That was very frustrating! It’s hot and as a woman being on their cycle this is a complete nightmare! My third strike was the fact that the front desk closes. I know this isn’t a big hotel, but there should at least be someone there if you have any problems or questions. We enjoyed our stay in Negril but they need to fix a few things such as giving the rooms an uplift.

Location and customer service is excellent. Rooms are always exceptionally clean, however a little out dated.

Beautiful property, kind staff, amazing food, convenient location for the beach and walking distance to the grocery store

White Sands is family owned and has a wonderful and friendly staff. The food at their Indie restaurant is very good. The rooms are clean and good air conditioning. We wont stay anywhere but white sands negril

This is a lovely property on 7 mile beach in Negril. There are many dining options near by and the hotel restaurant offered good options as well. I stayed on the garden side and they have friendly staff to help you navigate getting across the street. Upon check out I lost one of my electronics and the house keeper was kind enough to help me search the room. Aiport transfer is offered so I reserved my arrival transfer 5 days in advance. Once I landed at the airport I was informed that my reservation was canceled with out my knoweldge. After arriving to the property, the manager was apologetic and refunded the fair. The issue was resolved quickly and I enjoyed the rest of my stay.

The bathroom sink and toilet was non functional in first room which we did not know until late in evening. The night mgr gave us another room which was ok except on our 2nd night I sustained multiple insect bites. When I reported to mgr he said there are no bed bugs in Jamaica and must have been mosquitoes. I guess the mosquitoes were hiding in the bed waiting on me