Porutota Road, Ethukale, Negombo, Western Province, 11500, Sri LankaView Hotel Details
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1 night
Jetwing Beach Guest Reviews
4.3/5
Very Good
60 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.3
Service4.3
Cleanliness4.3
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All reviews(60)
Positive reviews(46)
Reviews with photos/video(10)
Philip Strang
Deluxe Room
Stayed in Feb 2024
Couples
19 review
5.0/5
Outstanding
Posted on Apr 19, 2024
I really should have stayed here more than one night. It has a few restaurants where the food and drinks are reasonably priced. There are a few pools to swim in and the hotel is right on the beach. It was a beautiful place.
Guest User
Deluxe Room
Stayed in Sep 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Oct 10, 2024
The location is amazing, the beach is right in front of the hotel, the beach you can see from the hotel is so nice, I wanted to stay several nights.
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wangruiheng
Deluxe Room
Stayed in Apr 2023
Family
4 review
4.0/5
Very Good
Posted on May 2, 2023
The hotel is very good experience is very poor,
After checking in, I learned that the price difference of the same room type in the same hotel on Qunar.com was as high as 675 yuan. The price of Qunar is 640 yuan, and the price of Ctrip is 1315 yuan. obviously**. There is another hotel booked, the operator of Qunar.com is Hecheng International (a company of Ctrip), and the price is actually lower than that of Ctrip's own website.
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Baoma973
Deluxe Room
Stayed in Dec 2022
Business travelers
40 review
5.0/5
Outstanding
Posted on Dec 21, 2022
everything is fine! It's just that the hotel's own taxi is twice as heavy as Uber!
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Nomad21383697605
Stayed in Oct 2024
Solo travelers
5.0/5
Outstanding
Posted on Oct 11, 2024
Thushantha and co were amazing the service was out of this world and the hotel is one of the best I've stayed at. Thank to all the staff for their help they went out of their way to accommodate me and every possible way Love my experience here and would stay here again .
Response from Property: Dear Guest, Thank you so much for sharing your compliments with us on Trip Advisor. We were pleased to know that you had such a memorable stay with us and our team made your experience exceptional. It was our pleasure to accommodate you in every possible way, and glad you enjoyed your time with us. We look forward to welcoming you back on your next visit to Sri Lanka. Ayubowan ! Ravindra De Silva General Manager
893sanjeevap
Stayed in Oct 2024
Couples
5.0/5
Outstanding
Posted on Oct 10, 2024
Exceptional service & the warm welcome make your stay extra special Great staff that always serve with a lovely smile & very caring & attentive. The lovely young lady who checked us in was Professional, friendly & helpful. Unfortunately, we didn't get her name. Great location and great views. Stayed for 6 nights and had a great experience. Rooms need a bit of an update but very spacious & comfortable. I must say the shower room is a bit too dark with the dark paint. A big thank you goes to Kamal for looking after us during our stay. He was very attentive, kind, caring, helpful & Professional. He made sure that there's enough water for us everyday as that's what we requested on a daily basis. He always made sure that we have what we need daily. Keep it up Kamal. All staff are great, very hospitable, helpful, caring & kind. This wonderful & efficient team is managed & led by an outstanding general manager, Mr. Ravindra De Silva. Thank you Mr. De Silva. I would highly recommend this hotel to anyone! Well done & all the best!!
Response from Property: Dear Guest, Thank you for sharing a wonderful review with us on Trip Advisor. We were delighted that our team made your stay extra special. Your kind words about our personalised service, location, and hospitality mean a lot to us. We appreciate your feedback on the room and we would like to state that we are in the process of uplifting some of the rooms. We look forward to welcoming you back on your next vacation to Negombo. Ayubowan ! Ravindra De Silva General Manager
Tara C
Stayed in Oct 2024
Family
5.0/5
Outstanding
Posted on Oct 10, 2024
Wow what a beautiful place on the sandy shores of Negombo beach. From the moment we arrived, the service was genuine and the staff were all so incredibly welcoming. Suite rooms are just beautiful with views and a fantastic outdoor bathroom. Our butler Robert ensured everything was perfect. I enjoyed a great abhyanga massage at the spa and the kids spent endless hours in the pool. Wish we had stayed longer to enjoy more of those breathtaking Indian Ocean sunsets!
Response from Property: Dear Guest, Thank you for sharing your compliments on Trip Advisor with us. We were happy to hear that you and your family enjoyed your stay with us. Our team will be thrilled to hear your praise. It is great to know that you also loved the SPA treatments and pool. We look forward to welcoming you and your family back to another fabulous experience. Ayubowan ! Ravindra De Silva General Manager Jetwing Beach
Oliver B
Stayed in Sep 2024
Couples
5.0/5
Outstanding
Posted on Sep 20, 2024
Incredible settings with staff that go above and beyond. The hotel is lovely and clean as are the multiple pools. Rooms are well kept and maintained and are air conditioned for those who need to briefly escape the heat will definitely be returning.
Response from Property: Dear Guest, Thank you for selecting Jetwing Beach for your special day and sharing a lovely review with us on Trip Advisor. We were so pleased to know that you enjoyed the setting, pools, and service during your stay with us. We look forward to welcoming you both back for another memorable stay with us. Ayubowan ! Ravindra De Silva General Manager Jetwing Beach
MichelleM215
Stayed in Sep 2024
Couples
5.0/5
Outstanding
Posted on Sep 9, 2024
Rooms are beautiful, staff are amazing, service is out of this world, lots of lovely little touches to the room, food was amazing, service outstanding. Greeting at door and reception very friendly snd a cold drink given. Everything you need for a relaxing, special holiday.
ThurstonDan
Stayed in Jul 2024
Couples
5.0/5
Outstanding
Posted on Jul 10, 2024
Hotel was beautiful. A very sustainable and environmentally conscious hotel which was lovely to see. Kalum was lovely and served us while we were there. He was full of knowledge and helped us with hints and tips of areas we were going. The room was amazing! View was 10/10 of the beach. Food was delicious and staff could not have been more helpful.
Response from Property: Dear Guest, Thank you so much for taking the time to share your experience on TripAdvisor. We were ecstatic to read that you enjoyed our sustainable practices and stunning views. We have shared your words of praise with the entire team, especially Kalum, for the exceptional service extended to you. We look forward to welcoming you back in the near future. Ayubowan! Ravindra De Silva General Manager Jetwing Beach
Yohan R
Stayed in Jul 2024
Family
5.0/5
Outstanding
Posted on Jul 9, 2024
I recently stayed at Jetwing Beach and arranged a family gathering/dinner, and the experience was absolutely fantastic. The staff was beyond friendly, very accommodating, and professional. They went above and beyond to make our stay memorable and enjoyable for everyone. The food was delicious, with a variety of options that pleased everyone in our group. The rooms were clean, and the beachfront view was breathtaking, providing a perfect backdrop for our visit. A special shout out to Kalum, Senerath, Chathuranga, Dhanushi, and the hotel manager Dylan for their exceptional service. They made us feel welcome and attended to all our needs with a smile. I can't recommend Jetwing Beach more highly. It's the perfect place for a relaxing and enjoyable stay.
Response from Property: Dear Guest, Thank you so much for taking the time to share your experience on TripAdvisor. We were delighted to know about your amazing stay with us at Jetwing Beach and pleased that you and your family enjoyed the food, rooms, and breathtaking beachfront view. Your kind words for our team mean a lot to us. We look forward to welcoming you and your family to another memorable stay in the near future. Ayubowan! Ravindra De Silva General Manager
Guest User
Stayed in Nov 2024
Other
5.0/5
Outstanding
Posted on Nov 8, 2024
Our stay at Jetwing Beach in Negombo was fantastic! The welcome was warm and inviting, setting a perfect tone for our visit. The location is unbeatable, right on the beach and just a short drive from the international airport (as we were just landing from Europe). The swimming pool was lovely, offering a great spot to relax, and the room was comfortable and well-appointed with everything we needed. The beach itself was pristine, and the evening restaurant was a wonderful dining experience with delicious food and a beautiful atmosphere. Overall, highly recommended for anyone visiting Negombo! 4o
Guest User
Stayed in Nov 2024
Other
5.0/5
Outstanding
Posted on Nov 7, 2024
An excellent start to our holiday. Our room in the Jetwing Hotel Negombo is spacious, clean and very comfortable. We have a wonderful beach view from our balcony. Great shower. The food is delicious - very good selection. The staff are friendly and helpful, especially Amali, Madushika and Ruwan.
Guest User
Stayed in Nov 2024
Couples
5.0/5
Outstanding
Posted on Nov 6, 2024
Do the and Kelum great service. Thanks The Tuna steak was lovely. The portion size was small as I had requested. I really enjoyed the Sri Lankan bread. Presentation was lovely with limes and herbs. Sitting outside is always a delight. Thank you
Guest User
Stayed in Nov 2024
Other
3.0/5
Posted on Nov 6, 2024
Review: My stay at Jetwing Beach was disappointing. The rooms were dated, with chipped paint and scratched furniture, while the dim, unwelcoming corridors added to the tired ambiance. The hotel did not match the photos on the website. Dinner service was slow—a 40-minute wait for a cold cheese toastie (as we only wanted something light) —and breakfast was also served cold. Although some staff were friendly, others appeared disinterested. Overall, Jetwing Beach feels more like a 3-star or an average 4-star rather than the 5-star hotel it claims to be.