Guiom92250
February 16, 2024
Positive points: very affordable price. The room is quite spacious, clean and has one of the best mattresses of our 3 week stay in Sri Lanka. The hotel is 3 minutes from the busiest street in town with some quality restaurants and nice bars and 5 minutes from the beach. Negative points: When we arrived at noon we were told that we would check in at 2 p.m., so we returned at 2:30 p.m. but our room was not ready. The wifi didn't work. The swimming pool filtration system is turned off so it is full of dead insects and plant residue: swimming at your own risk. No elevator and very narrow stairs. The hotel, including the rooms, is smoke-free. Some customers must be "calmed down" because they behave as if they had privatized the place without the managers reacting. Negombo beach is not clean, and overall the locals there were extremely aggressive and insistent towards us even after we refused their "offer". Finally, I also did not appreciate that the manager tried to dissuade me from ordering a VTC to reach the airport in order to try to sell me his transfer. Which was four times more expensive...
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