Philippion

Friendly Staff: Despite the overall dissatisfaction, many reviewers noted that the staff was polite, helpful, and accommodating, with particular mention of their efforts to mitigate issues within the hotel.

I stayed for 2 nights. My purpose of visit was a social event invited by a friend so i didn't pay anything because all was prebooked. Very narrow rooms, old , very old furniture, mysterious smells in the corridors.In general it was dirty and not 4 stars the advertise in their site. Not even 2 stars. Very expensive mini bar and main restaurant for the level of their services.Extreme high prices for internet 90' min for 5 euros!!!!!!! Never going there again and not recommend to a friend.

I would never go back to this hotel. I have stayed there twice in 8 days, because that was the place Rainbow Tours used as an accommodation for their groups. My experience is mixed: Restaurant and food served could be rated at 4 stars. Swimming pool closed, although hotel is advertised as the hotel with pool And now the ugly staff: After first night (first day of our tour) I and my wife woke up with some red marks (BITES) on our arms and backs. Our tour operator (representative) suggested mosquitoes, we accepted it as valid explanation. For next 6 days the red marks did not disappeared, they were extremely itchy and painful, so we used some ointment, which provided not much of relief. On our last day of tour around Greece, Rainbow Tours again picked the same hotel. By lack of luck we got the same room as on the first day! Sure enough after we woke up, we have noticed new red bite marks on our skin. I have decided to inspect our bed carefully. Sure enough I located culprits !(BED BUGS) I have the pictures of bed bugs and bites they caused on our bodies. Immediately after that I have informed the hotel front desk and Rainbow Tours about the situation After coming home I’ve written letter to tour operator, now it is three weeks since we made official complain and there is no response from hotel nor the Rainbow Tour. On the base of my experience and the hotel as well as the Rainbow Tour response to my complain the ratting should “0” .