Guest User
January 31, 2023
This is the worst hotel I have visited in my life. I am filing a criminal complaint for: 1- attempted fraud 2- misleading advertising 3- Non-assistance to a person in danger; in France in Israel against the hotel and the Dan chain. I had made a reservation for the night of 07/08/2022 with my family. On 06/08 my daughter suffered from serious food poisoning, which prevented us from spending the night at the hotel because we had to interrupt our trip and return immediately to France for my daughter to be treated. I showed up at the hotel on 007/08 in the morning and explained the situation to the concierge. He called the manager who said it was not my problem. Back in France I discovered that I had been billed for the 2 rooms despite the medical emergency, but the worst is that I had booked with Booking on 03/08 at a price of 112 eur / room = in total 225 euros and he charged me 287.50 euros. My lawyers added a complaint for "attempted theft". These people of this channel are real ***** without any scruple or humanity. I'm not even going to imagine who the host is supposed to be. Run away, this is a hotel. I hope that the money that stole from me will serve them to wipe out their misfortunes!
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