Chateau Saint Denis Hotel, a Trademark Collection by Wyndham

I was pleased with the nice room, quiet but potent a/c, up-to-date bathroom, cleanliness, luggage rack, comfy beds, courteous & friendly service. A highlight was breakfast- scrumptious eggs! Locations is the best!!! Natchitoches is wonderful place to visit & drink in Old South, Creole origins & Cane River Region history. Hope Wyndham pulls out the stops to keep this place together!

My room was dirty, from the second I walked through the door, hair and other debris was on the floor, it was also sticky and had not been properly swept or mopped. I had no tissue in my bathroom and immediately had to call down to the front desk and ask for someone to bring up tissue. The layers of dust is crazy and the most uncomfortable thing about my stay was grabbing a folded “clean” towel only to feel that it was already damp. I immediately threw it because I wasn’t sure if it was damp from the previous guest using it or if housekeeping did not finish drying towels and restocked the room with them in an effort to rush. Either way deplorable. I will never stay there again.

Great hotel, though the rooms are a little dated. Bed linens could be better as there was one thin cover and no undersheet and pillows were a little lumpy. The overall cleanliness was good. The a/c is a bit noisy, but efficient. The location of the hotel is excellent - close to restaurants and shops, and the parking is convenient (either behind the hotel or in the overflow lots literally a 2 minute walk away). Finally, staff is super nice and welcoming I loved chatting with them at breakfast! I would happily stay here again.