Madison
March 17, 2024
Our first room we were booked for smelled like cigarette smoke terribly. We went up front and talked with the front desk and she was very helpful and nice. Very understanding and helped us with a replacement room. Unfortunately our second room had dirty q-tips in the bathroom, a dark red dripping stain on the wall that looked a bit like blood, and the ice maker in the freezer was broken and never shut off. There were instructions on the freezer on the ice makers being loud and to just turn them off with the switch but the switch was missing on ours. We had hoped after 48 hours, the ice maker would be full and turn itself off, but no. Hourly dumping ice and clicking all night long.