had to change rooms three times. door security was not operational, commode seat was not secure, during showering there was a whining from the hot water system, the temperature of the room was very difficult to adjust and control and tv had to be set by the staff to view to shows and these things were in the final room that we were given. The continental breakfast had dirty toaster, shared milk container and dry hard bagels. The management/owner of this site does not appear concerned about the structure/room. The staff was friendly.