Popular Narita 4-star Hotels

Nice and friendly hotel , staff also . When I realised that my room was being taken by others which checked by hotel staff . They immediately change and arranged another room for me without hesitation. Good service and polite .

We were given the old wing which was old and worn out. Definitely a no-no and will never visit again. We stayed here 2yrs ago and love the location/rooms as they were modern n new. The old wing area is not suitable to host guests at all. From lift to room corridor, to the room inside and the toilet. Bad condition. Torn carpet with tape, peeling wardrobe door, cracked bathtub, room ceiling mouldy and webs. It was obviously an abandoned and under maintenance with no cleaning service place. The 2 nights stay was unbelievably unbearable.

The bedroom is like a little coffin and so is the bathroom. Very dated but it’s an airport hotel so not expecting much. The bed and pillows were comfy and the aircon worked well but I would bring ear plugs. The sound from other rooms is not bad but if you’re a light sleeper, you may hear it. Cleanliness wasn great - there was rubbish bits (old plastic from bottle caps) on the floor and hair in different spots in the bathroom. The restaurant at level 17 had a surprisingly nice beef hotpot (though pricey at 6500Yen), but the sake was nice. Staff at the restaurant were 10/10. The shuttle bus to the airport runs once or twice an hour but if you miss it (like me), an Uber can cost 2000Yen between the airport and hotel. It did feel like there was an earthquake at 3am as the bed started rocking - initially I thought it was a train but I’m pretty sure it was a mini quake. Overall, it’s nice enough for a 12 hour layover. I chose not to take the shuttle to the mall as was a little tired but there is that option if you prefer it.

As transit hotel it has everything to survive and rest. 24h Lawson is a plus for passengers arriving very late or early. Big room to accomodate family traveling together. On time FREE bus pick up make the travel from/to airport is manageable.

good location and hotel for a transit stay, closest airport to narita. possible to walk to terminal 2 and 3 but if carrying heavy and bulky luggage, suggest to take the airport to hotel shuttle bus.

We stayed for one night as we were taking the coach to Fuji-san the next morning. The hotel room was spacious and clean, the bed was comfortable. We didn’t dine in as there were ample restaurants 10 mins walk away. The complimentary shuttle buses are a plus point to stay here. We took it to explore Narita town nearby

Hotel was in driving distance to the airport with free shuttle service to and from airport to the hotel - the driver was friendly and helpful. The room was big and spacious, good amenities and a good view to the forest side - it gets noisy when planes fly through but in the night it’s quiet. Front desk was friendly and worked well. There is a convenience store on 1F inside the hotel too.

This is probably the review that you are looking for; After reading a lot of reviews here, i was skeptical but went for it anyways because of its airport shuttle. Although i wished that they extend their shuttle bus services throughout the night because my flight got delayed. The service was alright overall. I think I know who is the ‘angry red man’ in one of the negative reviews written and at first, he did seem to be an impatient person but i realised that after communicating with a lot of fast speaking foreigners, he was accustomed to their pace of talking and dont worry, he would adjust to yours. The hotel was filled with foreigners, mainly chinese (based on the lobby) and majority were men, calling on speaker and smoking. It was kinda refreshing given that I’ve been in Japan for 3 months and this is the first time i saw such behaviour in public. But tbh, the environment was inviting and you feel less pressured to societal norms because of them lol. The hotel lobby for my floor did smell like cigarettes but it was faint. I guess someone smoked awhile ago. The soundproofing was average. I could only hear someone when I was close to my room door. The store at the lobby had crazy pricing so i would advice to bring your own snacks from the airport before coming. The koi pond outside was cute tho! The cleanliness was average. It was clean but i did found a strand of hair on the wall in the toilet, but other than that (i checked everything) it was acceptably clean (but do use the slippers). My two main issues with the room are the bed and lighting. The bed was hard. It made me think that this is how it would feel like sleeping on the tatami mat LOL but if you’re staying for a night, it was bearable. The pillows were also so hard. The lighting on the other hand was limited. I had to do my make up near the door because that was the only bright and white light area. Even the toilet was kinda dimmed since it didnt have ceiling lights. Overall; its an OK hotel option to stay for the night to catch another flight the next day. I have never been to a motel but I would compare it to one, an OK motel lol. I hope I covered most of what people tend to look for :) Also! Theres a stamp at the lobby for travellers who likes to collect stamps in Japan.

Free shuttle to the airport is good but no departure and pick up for terminal 3 though. Rooms are alright in size but a bit dated not much amenities inside .

The hotel is located in Narita Omotesando, about 15 minutes away from Narita Airport, which is very convenient. There are also restaurants that close late nearby, so you don't have to worry about not being able to eat even if you don't book dinner at the hotel. The overall decoration style of the hotel is Japanese style, and the decoration details are only average. The lights in the corridor outside the guest room are dim, which is not my feeling. In addition, the service is professional and enthusiastic, and the hygiene is good. Finally, a warm reminder: It seems that due to the centenary event of the shrine near Omotesando, the road outside the hotel will be subject to traffic control for one month (10:00 am-4:00 pm every day).