Waqoo Naritasanmonzen Reviews

Everything is good! Food is delicious! The staff team is kind and helpful! The place is quite and comfortable!

Room is very nice, the hot bath on ground floor was great. It was not possible to purchase breakfast and dinner on arrival, so better book in advance.

My one-night stay at this hotel was nothing short of frustrating and disappointing due to blatant deception and cheating. Despite booking a superior suite twin room advertised as a special deal on Trip.com, the ordeal began at check-in. The front desk couldn't initially locate my reservation, causing unnecessary stress after a long journey. When they finally found it, they claimed I had only booked for one person, despite the room clearly accommodating two. To add insult to injury, they forced us to pay an extra 33,000 yen for the additional person for one night, despite Trip.com's lack of options for adding more guests. This deceitful tactic not only left a sour taste in my mouth but also highlighted the hotel's lack of integrity. It's appalling that they would resort to such deceptive practices, essentially cheating guests out of their hard-earned money. Furthermore, the onsen experience was subpar, with just one small bath that is excessively hot. It's clear that this hotel prioritizes deceit over customer satisfaction. I strongly advise against booking their supposed "special deals" on Trip.com, as they are nothing more than a ploy to deceive unsuspecting guests. Save yourself the frustration and avoid this dishonest establishment at all costs.

The service and food are both very good. However, the onsen is a bit small.

Room and Service were excellent, the meals were great too! Would highly recommend for a relaxing holiday

I am particularly satisfied with the location, environment and hygiene of the hotel. Some of the off-putting comments are probably because they wanted to save money and book less number of people, but ended up paying the money afterwards.

Reviews said it was a shady store, and at first I was worried about the excessive charges. There was absolutely no problem when I went there. There were only a few people checking in when I made the reservation, and there were no arbitrary charges! We also prepared several cushions and quilts. But the better hotel near the airport is probably this one. It’s also very close to Naritaji Temple, so you can stay here during your transfer and go shopping in the morning. The hotel is great! When we got off the taxi, a staff member held an umbrella to pick us up. The room was also big and clean! Another bonus is that you can take a bath! Less crowded and clean! The temperature is great! My baby and I had a great time!

The room is beautiful, clean and well-maintained, and the location is great. It is right next to Omotesando in Naritayama. It is the best room I have stayed in this year. I hope I can stay here again next time.

It's totally a hei shop! Pig killing shop! ①First of all, when booking a room, they did not put the choice of how many people to stay in a prominent place. After arriving at the front desk, they were told that one more person would cost an extra 1,000-2,000 yuan! Whether you book a suite or a double room ② Whether smoking is allowed in the hotel room, the front desk will not tell you in advance, nor will it tell you how much the fine for smoking is. When you check out, you must enter the room immediately to check whether there is any smell of smoke. If there is, you will have to pay more than 3,000 room cleaning fee ③The facilities are the same as those of domestic chain hotels priced at RMB 200. There are only 3 pieces of toilet paper left on the sink, and there are stains everywhere left by not cleaning them. ④The hygiene is terrible! The toilet seat is sticky when you sit on it! ! There were unknown marks and stains on the table in the room, and the bedding also had an indescribable smell. It was stinky. The price of more than 3,000 per night does not allow you to experience the comfort of any star-rated hotel. Don’t believe the recommendations in Xiaohongshu and take two filtered photos to deceive China. people ⑤The people on Xiaohongshu will tell you that it is only 10 minutes away from the airport. The actual taxi fare is more than 200 yuan. It is almost half an hour away and is completely inconvenient. If you arrive at the hotel after 8 o'clock in the evening, to find a place to eat, you have to walk for 20 minutes on a dark uphill street before you can see the street lights. The hotel is very windy and weird. Including the behavior of the front desk, it fully reflects the hypocrisy and cunning of the Japanese. This kind of behavior is a one-time business, and you will make enough money by killing you once.

Very good hotel, but be sure to note that the charge is per person, including children! Be sure to pay attention when booking! The hotel itself is great! The location is great! Clean and tidy, good service!

This is the first time I have called the police because of a hotel in a foreign country. The price is very expensive, and no matter you book a twin or triple room, you can only accommodate one person. If you add another person, it will cost you 3,000 RMB per person, which is very killing. This store is also very unfriendly to Chinese people. The hotel's soft furnishings are not comfortable, and there are no curtains. I was woken up early in the morning. I strongly recommend that you not stay there. You will be so angry that you will vomit blood. I suggest Ctrip remove this store from its shelves. Home hotel!

I booked this hotel for one night because I had an early flight, but it was a pity that I only stayed for one night because it was better than I expected. Waku is a community in Narita. The hotel is located at the end of a nostalgic street. You can spend 1-2 hours walking from the street to the end! The hotel is new and clean, and the front desk service is also very good. English communication is never a problem! You don’t need to eat in the hotel (although you need to make a reservation in advance). There are many choices of restaurants nearby, but those eel restaurants close early, so please be careful! . You can walk straight to Narita Station, which is quite popular. There is also an Aeon Mall where you can go shopping, which is really convenient.

The tatami in the room is very soft and feels so comfortable to step on. Drinks are available in the room and the hot spring is comfortable and refreshing.

The room windows are closed and the soundproofing is not good. The noise is too loud and it is difficult to fall asleep.