Top rated hotels in Nara

Novotel Nara (Opening September 2024)
4.5/519 Reviews
I stayed there on the first Saturday after the hotel opened. To be honest, it was the worst. I had to wait quite a long time to check in. I think I was still on the short side. It seems that some people had to wait even longer. There was not much to eat in the executive lounge either. They did not replenish the cakes when they ran out, and there was not much food in the evening or at night. There were only snacks, no hot meals. They did not replenish the cups when they ran out, so you should not expect the same as you would in a lounge at another hotel. The restaurant was a buffet both in the morning and at night, but there was not much to choose from and the hot food was lukewarm. There was a line of people waiting to enter in the morning. There was clearly a shortage of staff, and food, tableware, and towels were not replenished, and no one cleaned up the tables after meals. The scales in the large public bath were covered in dust. When I told the staff about it, they said ”I'm sorry!”, but they left it as it was. It's just not possible! I want my money back.

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How do I get hotel deals on Trip.com?

    There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

  • How can I get lower prices for hotels?

    Sometimes booking hotels midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.