Pinto-Storey Hotel

Not really a hotel but rather an apartment in a period building that has been partitioned into separate rooms and repurposed as a hotel as a nice little earner for the proprietor. So what does this equate to? Well the rooms look vintage and quaint in the pictures but the walls are paper thin, the beds are the cheapest collapsed sprint mattress kind,’there is no proper bedding and and pillows only sheets, a thin blanket and scatter cushions so not sure how often these are cleaned. the shower will leak water into the room and the toilet plumbing is suspect at best requiring several additional presses to stop the flush cycle. There is only one visible power socket and ah yes…the lack of a proper 24hr reception meant I had to sleep outside on the floor on my first night. Is it clear in the terms and conditions that check-in closes at 11pm? Yes. Did I arrive an hour later and despite pleading with the owner did he make no attempt to help me despite messaging him in advance that I would be late to check in? Also yes.

Very nice boutique hotel in central Naples. Located across from Amedeo metro station the hotel is on the 4th floor of a beautifil building (note the bell is on the right hand side of door for arriving). Hotel is small but large comfortable rooms and very quiet. The amedeo area is all very quiet and safe but as the metro is across the way you are only 15mins from all the main sights. there is also a supermarket across from hotel. Reception was friendly but note its not manned 24 hours although this wasnt an issue for me. Good spot, good location!

The hotel was historic, very beautiful, clean and with all the necessary amenities. The staff were very helpful and attentive, I highly recommend staying here! In addition, the hotel is in a quiet area, with several pastry shops and a supermarket nearby, so you can walk to the seafront. Very close to a metro station.

This is such a great small hotel, perfect for solo travelers. It is super clean and the rooms have great views, fresh air and comfortable beds. Chiaia is an amazing neighborhood to explore on foot and has great restaurants. I am giving it two stars instead of five because of the terrible experience I had with their airport transfer service. I had a super early flight so I didn’t want to rely on hailing a cab at 4:30 am, so I scheduled (and pre-paid in cash) their airport transfer. The ride was scheduled for 4:30 am. I was exactly 8 minutes late getting downstairs (I miscalculated the time that would take to call the slow elevator and carry my bags down the stairs from the elevator to the front door) but by that time the driver had left. Nowhere on the airport transfer info did they inform me that there would be zero tolerance for delays and that the driver would leave after 5 minutes. As a result, I was stuck in front of the hotel, with all my luggage, facing the empty streets, in the dark, thinking I would now miss my flight. The Freenow app didn’t find any available drivers. I knew Uber doesn’t work in Napoli. I tried to stay calm and not panic. I was lucky there was a taxi in front of the metro station a block away and I made it to the airport in time. The hotel coldly responded to my request for a refund with a screen shot of their security camera as proof that the driver had come, but because I was late I wouldn’t get a refund. So I do recommend the hotel, but avoid their transfer services.

The hotel is located in an old and very elegant building, in a quiet area (Piazza Amedeo - Chiaia) and with easy access to all areas of the city (close to the metro and bus). The rooms are large and comfortable and the staff very friendly and helpful.

A lovely and very quaint hotel in a quiet area of Naples. Both of the reception staff we met were extremely polite and helpful. They kindly provided a jug of boiling water each day so we could have a morning cup of tea. Our room was very clean and the air con worked perfectly.