Premier Inn Crewe (Nantwich)

Lovely friendly staff very clean, super soft mattress asked for extra pillows nothing was too much trouble thankyou to the lovely staff at premier inn Nantwich we will be coming back soon to stay as we visit family in Nantwich. Highly recommend

I was only at the hotel with my wife, Betty and son for one night during the early week of January. I can confidently say that it was a very enjoyable stay. Upon arrival I was greeted by a very polite receptionist who was very helpful in assisting us to our room for the night. The room was perfectly clean, especially around the areas where you would usually expect to find dirt/dust. The beds were very comfortable and I thoroughly enjoyed my rest. I would definitely visit this hotel again in the future.

Was not best pleased, I did attempt to speak to staff but none were about last night (1st Jan) or this morning to speak to. We were in room 25, located on ground floor. It was extremely noisy all 3 nights, there were people running around upstairs, banging and crashing. Each morning there was banging and crashing early on by staff, going in and out of a fire exit outside our window with big crates. There were black hairs in the bath and stuck on the shower head. Our mugs were dirty and there were no spoons. The room was just absolutely boiling hot each night, no matter what we did, opened window and turned on fan, it didn't help. I did see the signs to ask reception for a sheet, but this would have been no good. Needs sorting. When we arrived in room, we discovered duct tap over smoke alarm and tv standby button. This must have been previous person in room and should have been picked up by staff.

Brilliant place Amy who grated us at reception was incredibly polite, professional and happy the rooms are well cared for and perfect On a side note we stayed Christmas eve and Amy made our stay even better by going that extra mile and gifting us a personal Christmas card which she didn't have to do but was extremely decent of her and appreciated by us Extremely good member of staff and needs recognition for her efforts will definitely stay again

Staff fantastic went out the way to put things right amy was a star did everything in her power to put it right all clean and quiet there a good bus service even sunday outside into crewe and to nantwich which is great for shopping and want to leave your car at the hotel if have one

This hotel is a bit older and is clean and serviceable, made pleasant with the Premier Inn room furnishing. The rooms are a good size and there is plenty of parking. The room heater controls were a problem in both rooms that we had, in that the thermostat controls didn't work and the heater remained on all the time, unless switched off at the wall. The first room reached 27 degrees, the second 29 degrees overnight with the thermostat set to 19. The receptionist was happy for us to change rooms the first time, but for the second we didn't bother and managed the temperature for the rest of the stay by turning the heater on and off and opening the window.