Nantong Hotel

The room is very clean, on a high floor, and the view outside the window is also nice. The whole hotel is quiet and elegant, and the decoration is also unique. The service is particularly worthy of praise. Whether it is the welcome when you just enter the door, the front desk reception, or the manager on duty, it is very satisfying, warm and considerate, and the service is thoughtful. The service of Chunhui Restaurant is beyond imagination and is the best service I have enjoyed recently. Must give a thumbs up 👍

The Chinese food in the hotel is terrible. There is a lot of black chicken skin in the Kung Pao Chicken, and the side dish is peanuts. The vinegar and pepper jellyfish has no vinegar, pepper or seasoning, just a bowl of dried jellyfish. When we asked the waiter, he said that's it. He then poured a bowl of vinegar and asked us to mix it ourselves. It's hard to imagine that the food in a five-star hotel is so bad.

The aunt on the 29th floor was very nice. She greeted us when we met in the hallway and sent us fruit in the room, which was bananas and peaches. The peaches were very sweet. The doorman was also very attentive and reminded us of the details of the route and the elevator. The hotel decoration is old, and the room has a slight smell, which is the smell of an old hotel. The smell is not too fresh. The air conditioner is still noisy when sleeping at night. I stepped on a big thunder➡️I am really speechless about the service staff of Milan Western Restaurant. Breakfast is from 6 to 10 o'clock. I went downstairs to have breakfast at around 9:20. The seat I chose at the beginning was too cold due to the air conditioning. We had just eaten, so we decided to change seats to a warmer one near the window. As soon as we sat down, my friend had just finished eating and picked up his phone to check a message. The service staff reached out from behind and said, "The empty plate has been removed." My friend didn't say anything after finishing his meal because he had a small appetite, but my friend's unfinished cup of coffee was taken away... I checked my phone and it was 9:47. What happened next was even more outrageous. My child was sitting on my right, and the service staff reached out to remove the child's half cup of milk. The child hadn't finished the wontons in front of him, and he was still eating, and he hadn't finished the milk either. What kind of mentality did he have to remove it? I immediately asked him back, "Don't remove it if you haven't finished eating!" The staff put down the child's milk. I saw that it was almost ten o'clock. I hurriedly finished my plate and just stood up and didn't turn around to walk out of my seat. Bang! The lights in the restaurant were turned off! What's even more ridiculous is that when I turned around, I realized that only our area was closed... I can only say that there was no service at all. I am speechless. I will never go there again... Who wants to have breakfast so early in the morning and have to please others?