Guest User
October 17, 2023
1. Noise problem: I read the comments about the noise problem. When I took a taxi and almost arrived at the hotel, I heard "high-pitched" singing. I communicated with the front desk to arrange a quieter room. After entering the room, there was still noise, but it was okay. The sounds died down before falling asleep;
2. Restaurant service: A customer smoked in the restaurant, but no staff came forward to persuade him. I hope you can pay attention to it in the future;
3. Front desk service: When checking in, I discussed with the front desk whether they could help with an upgrade if there were free rooms. I was told coldly and bluntly that only platinum members can upgrade, and gold members cannot. The service you can get at other hotels is indeed not available here. Maybe this hotel has its own stricter standards.
I probably won't choose this hotel again in the future, but I still hope the hotel will get better and better.
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