Guest User
December 1, 2024
I have stayed in so many hotels, but this is the first time I give a bad review. First of all, I booked a room at 7 o'clock in the morning on the 25th, and the order showed that the reservation was successful. As a result, at around 9 o'clock, the hotel sent me a message saying that there were no rooms available and asked me to cancel and book another room. It was Ctrip platform that intervened to solve this problem for me. Also, the room hygiene was very poor! ! There was a strong smell of dust as soon as I entered the door. I checked in between 8:30 and 9:00 in the evening. There was no situation where the aunt did not have time to clean the house. I called the front desk to see if it could be solved. The front desk said to ask the duty manager to come up and take a look. What? Is your duty manager a Dyson hair dryer or a Xiaomi range hood? I was about to change my slippers, and there was a small corner of a tinfoil bag in my slippers. The pillow packaging was also torn. Bad review! Very poor hygiene!
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