Minbei Hotel

I booked a river view room, the scenery is very good, and the area is also a prosperous place. You can go everywhere by walking. The only bad thing is that the smell of smoke in the room is very strong. As soon as you enter the door, you are filled with the strong smell of second-hand smoke. It is not until you check out the next day that the smell disappears. I don't know if it is the effect of ventilation or just getting used to the smell. Well, apart from this point, I'm still very satisfied.

It was my first time to come to Yanping. It was like a little Chongqing as mentioned online. The pace was slow and the environment was beautiful. The hotel gave us a room by the river with a great view. There were also many snacks around the hotel. In short, it was very helpful!

There was a problem with the service attitude of the male staff member who answered the phone at the front desk. I called at 5:27 am on 8.18 because I couldn't find the hair dryer. I called and asked politely where the hair dryer was. The staff member said impatiently, "It's at the bedside. I didn't hear clearly. I said it was at the bedside?" He said in a very impatient tone that it was in the bedside drawer! After I found it, I politely said thank you. I think as a service industry, there should be basic courtesy. Shouldn't I say you're welcome? It's really rude to just hang up the phone! There are no problems with the rest of the housekeeping aunties and other staff. It is recommended that the staff be given a good training before they can take up the job!

The hotel is strategically located, with unobstructed views of the river outside the window. Jiufengshan Park, Jiufeng Cable Bridge and Sihe Lane are within walking distance. The buffet breakfast is very rich in variety. I stayed here for 3 days and the dishes are still different. The Chinese restaurant is not inferior to Internet celebrity restaurants, and the prices are very reasonable.

The second-ranked luxury hotel in Nanping has just been renovated. However, the superior suite we stayed in obviously did not have it, because other people's reviews said that the room was "small and small". Fortunately the room was quite clean. Next, I want to complain about the service: I asked the front desk for mineral water, and was told that I had to pay for it, 3 yuan per bottle. I was speechless! It happened to be a beautiful and windy time in Taiwan, so I couldn’t buy it outside the store. So spend ruthlessly. This is where I'm most dissatisfied. I have stayed in countless hotels while traveling, and my first purchase of water was dedicated to a small city. I didn’t want to write it at first, but I thought that as a symbol of the city, I can’t lower my requirements for myself just because I am in a second- or third-tier city. The service industry should pay more attention to details. In addition, the door handle inside room 908 was broken and the door could not be opened inside. There is a huge safety hazard, I hope the hotel will pay attention to it!

The hotel lobby is warm and comfortable, and the seating area is generously laid out. The hotel room types are also relatively good, with complete facilities. The room has beautiful views of the mountains and rivers. It feels good to stay in the hotel! The hotel environment is neat and clean, the room layout is generous and elegant, the facilities are complete, and the dry and wet areas are separated. The shower system is very comfortable! The customer service staff are attentive and thoughtful, and the front desk customer service leader is polite, enthusiastic and generous, and helped me solve the room change procedures in a timely manner. I feel very happy! The price is not expensive. It is worth mentioning that the underground parking lot is convenient to get out. The bus station is right outside the door, so traveling is convenient! Next time I come here, I will choose this hotel again! Thank you very much Minbei Hotel!