Guest User
October 3, 2023
There are not many hotels in Nanping. I chose this one after staying at the Accord in Hong Kong and it was okay. I didn't expect it to be so different.
1. First of all, because I had a one-year-old child with me, I checked in after confirming that there was a crib. However, when I arrived at the store at about 6 o'clock, I was told that all the cribs had been borrowed? ? ? The attitude of the front desk was also very average. They did not propose a solution. After I kept asking repeatedly, they said they would contact me the next day if there was any solution. However, they did not take the initiative to contact me the next day regardless of whether there was a solution or not.
2. Because we were staying together, the next day’s cleaning did not include folding the bath towels but making up the quilt. It was not cleaned at all. When I first checked in, there was sticky stuff on the toilet.
3. Since there is a charge for the refrigerator and minibar, it should be clearly marked. There is no price tag on the entire refrigerator. I have stayed in so many five- and six-star hotels and I have never encountered a charge for coke soda in the minibar. You won't know until you pay the deposit.
4. There is no waiter to help move the baby seat in the breakfast restaurant. You need to move it and clean it yourself. There is no one to look after the child and move the chair.
The breakfast category is also very simple.
5. This hotel has been open for 5 years, right? It says there is a children's play area. I asked the front desk but they said it was not open...
In short...I don't like writing reviews but I can't help complaining about how bad the experience is!
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