Wanda Meihua Hotel (Nanning East Railway Station South Square Branch)

During the May Day holiday, I transferred to Nanning East Railway Station Wanda Meihua Hotel. Although the hotel is close to the high-speed rail station, it is not noisy at all, and the environment is not bad. The check-in experience is very good. Although there are not many types of breakfast, the taste is quite good. The lady at the service desk The attitude is super good, and I will continue to stay next time I come to Nanning.

Question 1. When we arrived at the store, there was no one at the front desk, and the self-service check-in machine was not turned on. There was a girl wearing a down jacket sitting by the window. Seeing that we were looking for someone everywhere, we were indifferent. Later, when we called, the phone at the front desk kept ringing. The girl in the down jacket I had to come over to answer the phone to help us check in. This wave of operations is puzzling... Question 2. More than 300 yuan is not a very cheap hotel in Nanning. I stay in the hotel on business trips all year round. Ordering food is either delivered by a robot, or the waiter helps to deliver it upstairs. The management is loose and the delivery boy delivers it. Here... the front desk let The rider went upstairs to deliver, but the property management did not allow the rider to deliver. We called the front desk, but the front desk had a very bad attitude and said: "I let him go up, but the property management did not allow him to do so." , then how can we let our guests find the property to solve it by themselves? We are talking about the hotel and not the property management. As Wanda’s hotel, you account for more than half of the entire building. Can’t you coordinate with the property management in advance? Both sides insist on their own opinions, so shall we let our guests reconcile your different opinions? You don’t like delivery, and you don’t let the riders go upstairs, so let the guests go downstairs one by one to pick up the takeaway? Your building is not private, anyone can enter, the renovation of the apartment building, sharing elevators with other hotels and offices, is very unscientific! What is even more irritating is the attitude and rhetoric at the front desk. The girl in the white vest at the front desk even quarreled with us. We asked him to help deliver it. His tone was very bad and he said that no one was busy at the front desk. I really laughed. Now I am afraid of the front desk No one dared to leave. When we came, we waited for six or seven minutes at the front desk and there was no one there. Later, we were so embarrassed to help us deliver the takeaway, and we immediately refunded the reservation for the next two days! 3. The pillow smells like a lot of oil The only good thing: the room is big To sum up: I went for the Wanda brand, but the hotel has no sense of service at all, the clothes are not uniform, the attitude of receiving guests is very casual, and the needs are also very casual, and all aspects are very casual, except for the big surprise of the room Can't say enough about the advantages.