Guest User
March 12, 2023
I rarely give negative reviews, but this Starway is completely different from the ones I stayed at before. The only advantage of this hotel is its location, very close to Jianzheng Road Night Market. Others can't give any good reviews. The front desk staff on the first day was as indifferent as if the customer owed her money, and she didn't even mention the upgraded room type that Ctrip gave her. I asked her the next day and she said they didn't know about this right. I didn't want to. I wanted to upgrade. Looking at the attitude, I asked the front desk to upgrade me, and then I became all kinds of impatient. The facilities inside the house are old. It looks like an old hotel purchased by Huazhu Club. It has not been renovated and does not have the service level of Huazhu Club. This should attract the attention of Huazhu Club. These hotels are completely selling sheep over dogs. The room hygiene is also very poor, and the breakfast service attitude is also very poor. I stayed at the Hanting Hotel two days ago. The two hotels under the same brand are completely different. The welcome fruit was not given or even mentioned. It was a terrible stay experience.
Original TextTranslation provided by Google