Tianlong Bay Manyue Hotel (Nanning Guangxi University Store)

The room is clean and tidy, there is a free appointment for laundry service, the facilities are well-equipped, and the service attitude is warm and thoughtful

Check-in experience: There is no greeting at the front desk in the lobby, and there is no repeated reservation information when checking in. It stands to reason that as a hotel front desk service, shouldn't there be a voice to say hello? Shouldn't the guest check in repeat the booking information? Shouldn't it be done in sequence? The free room type upgrade given by Ctrip didn’t give me an upgrade. Finally, I asked the front desk and said yes. I made a mistake in the reservation and did not meet the rights of the guests. I didn’t say sorry. I just changed the room type and gave me the room card. Sanitation is generally good, clean and comfortable! It’s very noisy at night when you sleep by the side of the road. The facilities are good except for the insufficient water pressure of the large shower head. The mini refrigerator is open and there is nothing in it, not even a bottle of water. There is no need to put this mini refrigerator Opened up in the room. The service of the morning shift staff is quite good, and the gentle tone makes people feel very comfortable!

I stayed for a total of 3 nights on and off for about a month, and I called the front desk 3 times during the 3 nights to ask for a wine glass or glass for drinking, but they said there was no such thing. Just because of this, I must give a bad review. Small details will enhance the hotel experience a lot.

One elevator broke down at night, and two broke down in the morning. The repair and repair speed is amazing! On the first day, I called to ask if the Nanjing itinerary code was available for check-in. The front desk asked me to ask the community by myself, can't there be an updated form every day? The next day, when I arrived at the hotel at night, the sanitation hadn't been done yet. I asked the front desk why they didn't do the sanitation. The front desk said that I didn't call to ask for the sanitation. ! Hygiene is okay, but the service is terrible. Are all the hotel staff relatives? The front desk can be replaced

The service is terrible. I forgot to take something and called back to ask. I didn’t reply for a long time. The efficiency of this work is really not flattering. I stayed in the hotel next door and forgot to take my things. They called me soon. There is no harm if there is no comparison. Apart from the better environment, this hotel is hard to describe. The price does not match the service!

I booked the hotel at the beginning of February, checked in on the 12th, and left on the 16th. I was told on the 12th that the hotel does not provide breakfast. On the 15th, I heard the front desk ask the guests if they need breakfast. What's the matter? Is it because I don't deserve to eat your hotel's buffet breakfast? The front desk of the hotel doesn't care about the people who come in and out. People who don't have a room card can also follow me upstairs. Girls live alone or consider other hotels