Anonymous User
November 12, 2024
The front desk service attitude is very average! When checking in, there were three front desks. One was very annoying, and the other two were chatting nearby and started swearing in front of customers. It was quite unexpected... I was on a business trip nearby, so I chose the nearest Hanting. I have stayed there many times. Hanting Hotel in the city, so I generally prefer Hanting Hotel when traveling on business. However, this is the first time I encounter a chain hotel with this kind of service attitude. It shouldn’t be like this. Maybe it is an old hotel that doesn’t pay much attention to training in this area. I hope it can be improved! Moreover, after staying for three days, the faucets in the bathroom were broken and sprayed water everywhere. I contacted the front desk and found no repair. The location is very close to the old community and the surrounding area is very shabby. It may not be safe if you come alone. The only good thing is the auntie in the laundry room who is very considerate. The few stars for helping dry clothes are for my aunt.
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