Guest User
February 16, 2025
First of all, as a FOM who has been working in the hotel industry for three years, the service at the hotel lobby is a mess. When checking in, my friend took us to the hotel to check in. We gave the front desk an ID card, and my boyfriend didn't bring it with him, so he scanned the code and filled it out. At this time, the front desk lady said, "Are there three of you staying here?" After saying that, the two front desk ladies were laughing. If you want to confirm how many guests are checking in, you can directly ask, "Are there two guests checking in?" What do you want to express with this sentence? She laughed after saying it. It's very funny. When I got to the room and wanted to use the toilet, I opened the toilet lid and found there was urine stains on the toilet. Fortunately, there was an auntie opposite the room who dealt with it immediately. I have to say that the housekeeping aunties are very polite. Then when I got to the room, I was so sleepy that I didn't pay attention to the room, and the curtains couldn't be closed. Also, when I checked out today, I found that the hotel was decorated in Syrian style and the ceiling was not even sealed. I went back to the service at the front desk and didn't want to talk about urging me to check out. I had originally wanted to extend my stay, so I changed hotels decisively and was ready to book this one. I suggest everyone make a rational choice.
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