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Verified reviews
Location4.2
Amenities4.0
Service4.2
Cleanliness4.1
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All Reviews(324)
Positive reviews(287)
Reviews with photos/video(18)
Classy environment(26)
Easy to get around(23)
Average sound insulation(14)
Large rooms(11)
Perfect for business trips(6)
Convenient parking(6)
Great location(6)
Friendly front desk staff(5)
Negative reviews(37)
夏丽
Continental Style Double Room
Stayed in Jun 2024
Family
6 review
3.7/5
Posted on Jun 28, 2024
The hotel is very well located to go to Nanningdong, only 3 subway stations with line 1. There’s also bus stops around.
There is a deposit of 100 rmb for the room key and breakfast is 18 rmb if not included in the room, the tickets can be purchased upon arrival.
The room smelled stuffy. There was satin bedsheets, a box with sex toys and in the evening we found cards with nude girls and phone numbers on it.
The room was quiet at night.
The corridors were smelly of cigarette.
The breakfast was a buffet with several tasty options (Chinese food)and the lady preparing and serving was really adorable!
w5ngw5ng
Deluxe Twin Room
Stayed in May 2024
Business travelers
85 review
5.0/5
Outstanding
Posted on May 22, 2024
The front desk for check-out during 2 o'clock on May 21st was great!
Front desk staff have a very arduous job. They need to deal with a variety of problems, from daily reception work to handling customer complaints. They all need to deal with them with great patience and professionalism. Their jobs require not only good communication skills but also extremely high emotional intelligence.
Their advantages and strengths are obvious. They always face every customer with a smile and enthusiasm. Their professional knowledge and efficient working ability enable every customer to receive satisfactory service.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Anonymous User
Deluxe Single Room
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 8, 2024
The lady at the front desk is very enthusiastic. It was the May Day holiday, so there were a little more people, but check-in was very fast and the deposit was waived. There are not many hotels that can expedite processing during special periods and special circumstances.
The room environment is good, just upload the pictures.
Original TextTranslated by Google
6/9
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Anonymous User
Deluxe Twin Room
Stayed in Feb 2024
Friends
27 review
5.0/5
Outstanding
Posted on Feb 17, 2024
The room is quite big, and it's close to the high-speed rail station. It's 3 stops away from the subway, which is more convenient. There's a complex nearby with a supermarket, Starbucks, children's playground, etc. It's also convenient to eat nearby. I'm personally satisfied.
Original TextTranslated by Google
Response from Property: Thank you for your favorable review of our hotel. We will continue to work hard to live up to your favorable review. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Sinanyiliya
Deluxe Single Room
Stayed in Apr 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Apr 20, 2024
The room is spacious and carpeted, making it comfortable to move around. I am in Nanning on a business trip. After a day of running around, I can wash and rest in a soothing way. After a while in the hotel, you can go downstairs to have a good meal.
Original TextTranslated by Google
Response from Property: Thank you for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting you again. I wish you a pleasant journey.
Guest User
Deluxe Single Room
Stayed in Apr 2024
Couples
14 review
3.5/5
Posted on Apr 13, 2024
There was a problem with the registration of passports, except that we have to guess. The staff is not reassuring and does not explain anything. In addition, although the room was paid in advance, they asked us for a deposit. That's 6 hotels we've been to in China in a month and this is the first one that requires a deposit. Plus, it was for one night.
In short, good location because we had to take the bus to Hanoi the next morning very early. This is why we chose this hotel. Proximity to the bus station.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Anonymous User
Continental Style Double Room
Stayed in May 2023
Solo travelers
3 review
2.2/5
Posted on Jun 23, 2023
The room is relatively small, so it is a non-smoking room, but there is a smell of smoke as you walk in, and the sound insulation is not very good. I heard the noise in the isolation room during the training, but the location is convenient. It only takes five minutes to walk to the bus station. metro station
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Anonymous User
Deluxe Single Room
Stayed in Sep 2021
Business travelers
2 review
5.0/5
Outstanding
Posted on Sep 24, 2021
The rooms are spacious and comfortable, and there is no noise during sleep at night, which is perfect.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of doing things with heart and serving attentively, so that your stay at Holiday Inn Jinzhonghuan Hotel will feel like the warmth of home. We look forward to having you come again to review our progress, and wish you a happy day!