Sheraton Nanjing Kingsley Hotel & Towers
Latest booking 20 hrs ago
Not the best experience… the day we were set to leave, there was no hot water available on our floor. We had to call front desk about 6 times before they let us shower in a different room. No apologies we’re given, and staff seemed nonchalant about the inconvenience. I understand that some issues may come up, but it would’ve been nice if some urgency was given toward those who were inconvenienced on the floor (or even a notice to let us know the hot water isn’t working).
Outstanding
1388 Reviews