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Intercontinental Nanjing

Intercontinental Nanjing

4.6/57224 Reviews
Shanxi Road Area
It’s a really nice hotel. Very big room and great view. Also the bath tub is very big. The bed is really soft and there’s a selection of pillows with different scents that you can order which is great. There were only two issues. First,The hotel reception staff aren’t very friendly. It felt like being checked in by robots. I kind of expected a better manner from such a good hotel brand. Second, the outdoor pool was closed. It says on the website that the outdoor pool closes if it’s raining. But it didn’t rain. The weather was quite nice. They told us it was closed for technical reasons. I felt a little bit cheated by this as one of the reasons we booked the hotel was for the outdoor pool. No prior notice or message was sent. The indoor pool was open but it was extremely shabby. Felt like a public swimming pool. Overall, I feel like the hotel is tricky and offering a package which they can’t fulfill.

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