Hotels in Xinjiekou Area/Downtown, Nanjing

The hotel receptionist ~Xiaoqin~ has very good service, warm and thoughtful. The hotel is located in the center of Xinjiekou. The environment is good, the Zen style is unique, the living area is fully equipped, the room is clean and tidy, and the decoration is cozy , making people feel very comfortable . The hotel is near the business district, shopping is very convenient, and there are many delicious food nearby. It’s really good. I recommend it to everyone.

A very classy hotel right next to the Emperor Ming's Tomb park. We got upgraded to the Executive Suit, the room was perfect. The bathtub is really small and even short, it's smallest I've ever seen, want planning to use it though. Overall, amazing experience! Highly recommend

great location, great value, Room is not big but very french. very clean. this is what I wanted. Service was great. especially Joanna in reception made my day, she represent true hospitality of the hotel. will come back ! highly recommended.

Location is good and the room is clean and comfortable. I booked this hotel for two nights. The first night was at Jinling Tower and the second night was at Jinling Hotel which is a separate building. The morning after my first stay, I had some business in the city and needed some extra time to move my luggage from the first room to the second. I called the hotel and reached senior receptionist Echo Xu who allowed me to keep my luggage in the room until I returned at 3 PM. Thanks to her and the rest of the staff at Jinling, I had a pleasant trip and a marvelous stay at Jinling!

I am very grateful to Xiao Pan at the front desk for carefully upgrading my room, which allowed me to enjoy the beautiful view of Xuanwu Lake and experience the beautiful night view of Nanjing. The hotel's service made me feel warm, meticulous, distinctive, and most importantly, comfortable.

As an old member of Shanghai Ritz-Carlton, check in Nanjing, the price-performance ratio of this executive room package is really conscientious. Both hardware and meals are online, the only shortcoming may be in the quality of service. It may be due to the epidemic. The waiters on the executive floor are very young. They may be young and inexperienced. They are very polite, but they feel that the service is not up to the point. As a guest, they can clearly feel that the service is not from the heart, or that the service It makes people feel less distracted. On the contrary, the service personnel in the ordinary lobby are a little more friendly and caring. Under the current market conditions, it is very important how to match the software with the hardware.

It’s a really nice hotel. Very big room and great view. Also the bath tub is very big. The bed is really soft and there’s a selection of pillows with different scents that you can order which is great. There were only two issues. First,The hotel reception staff aren’t very friendly. It felt like being checked in by robots. I kind of expected a better manner from such a good hotel brand. Second, the outdoor pool was closed. It says on the website that the outdoor pool closes if it’s raining. But it didn’t rain. The weather was quite nice. They told us it was closed for technical reasons. I felt a little bit cheated by this as one of the reasons we booked the hotel was for the outdoor pool. No prior notice or message was sent. The indoor pool was open but it was extremely shabby. Felt like a public swimming pool. Overall, I feel like the hotel is tricky and offering a package which they can’t fulfill.

This is where you stay when you want to treat yourself right. ”#11 of all 4-star hotels in Nanjing & I believe it. The super professional staff clearly doesn't believe in cutting corners, the place is emmaculate clean & the breakfast is fantastic. Once you enter the huge Phoenix mural behind the front desk & chandelier above will be testament to the quality of this hotel. The location is super convenient, not far from downtown or the subway. I oy stayed one night, but far and away my favorite hotel in Nanjing!

The views were amazing especially at night. Thankful that we were able to do our laundry onsite since we’ll be traveling for some time. Love the convenience. It rained the day we checked out but since it’s really close to the metro we didn’t get wet.

hotel is nice, but rooms a bit small if you are in an ”inside” room, you will have all the noise from the main hall, choose an ”outside” room on t he street instead